Nov 2022 – Mar 2025 · 2 yrs 4 mos · Bengaluru · Hybrid

• As Technology Leader, I drive efficiency across engineering teams at Mintoak Innovations. By adopting advanced project management tools and fostering a culture of collaboration and continuous improvement, I have significantly enhanced team productivity, streamlined processes, and empowered our workforce, all while spearheading critical projects that redefine our digital
• payment solutions for clients.
• Key Achievements:
• Managed and guided a team of 20-22 professionals, including backend developers and support teams, facilitating knowledge transfer sessions to foster innovation and accountability.
• Spearheaded JIRA implementation, increasing team productivity by 30%.
• Introduced Codium for automated code reviews, enhancing efficiency by 15%.
• Reduced deployment times by 20% through CI/CD pipeline implementation.
• Spearheaded the development of the Mintoak Switch platform, enabling seamless card payments on PAX Android POS devices.

Oct 2021 – Oct 2022 · 1 yr · On-site

• As Assistant Vice President, I directed high-impact technical projects focused on POS certification and operational excellence. By implementing streamlined processes and fostering a culture of mentorship, I improved compliance and efficiency within payment workflows, ultimately enhancing customer experiences and achieving strategic business objectives.
• Key Achievements:
• Led L3 certification for POS apps, ensuring compliance with major standards.
• Reduced merchant onboarding time by 30% through optimizing workflows.
• Developed user-friendly debit and credit card journeys for POS devices.
• Mentored a dedicated team to enhance project delivery rates.

Apr 2019 – Sep 2021 · 2 yrs 5 mos · On-site

• In my role as Solutions Architect, I specialized in enabling digital payment technologies and improving workflows to drive adoption rates. Fostering strong collaboration across departments, I contributed to seamless product development and successfully implemented strategic initiatives that significantly enhanced user experiences and reduced resolution times for technical issues.
• Key Achievements:
• Developed Dynamic QR-based UPI workflows, driving a 40% increase in digital payment adoption.
• Reduced troubleshooting time for transactions by 30% through structured debugging approaches.
• Managed cross-functional teams to refine product features and integrations.
• Engineered cloud-based billing solutions that optimized payment processing.
• Simplified third-party integrations, improving API response times.

Apr 2017 – Mar 2019 · 1 yr 11 mos · On-site

• As a Senior Architect, I significantly enhanced payment security and compliance protocols across our systems. I led initiatives to implement robust encryption standards and key management processes, ensuring strict adherence to industry regulations, while also collaborating with stakeholders to integrate innovative security measures seamlessly into our operational frameworks.
• Key Achievements:
• Implemented key management processes aligned with PCI-DSS standards.
• Improved encryption protocols to meet regulatory compliance requirements.
• Enhanced transaction processing reliability and speed through technical upgrades.
• Developed redundancy systems to ensure service availability during network outages.
• Trained teams on security best practices, enhancing overall competency.

Sep 2013 – Mar 2017 · 3 yrs 6 mos · On-site

• As a Technical Lead, I championed innovative solutions that optimized communication and service delivery in our payment systems. By developing fallback mechanisms and automating crucial configuration processes, I was able to enhance data transfer speeds and ensure seamless operations during system outages, delivering high-value solutions for our clients.
• Key Achievements:
• Designed fallback systems, ensuring uninterrupted service during outages.
• Improved USB communication protocols, increasing data transfer efficiency.
• Automated terminal configurations, reducing setup time by 40%.
• Developed proactive diagnostic tools for network issue resolution.
• Created comprehensive documentation, facilitating better onboarding and training.

Oct 2010 – Apr 2013 · 2 yrs 6 mos · Bangalore · On-site

• In my role as Senior Engineer, I played a crucial part in maintaining operational integrity within advanced recording systems for air traffic control. My contributions included model-based development techniques that ensured compliance with aviation standards and comprehensive documentation that facilitated knowledge transfer across teams.
• Key Achievements:
• Ensured the seamless operation of Advanced Integrated Recorder systems.
• Contributed to the development of flight control systems using model-based techniques.
• Developed meticulous documentation for system upgrades and workflows.
• Engaged with cross-functional teams for streamlined operations.

Jun 2008 – Aug 2010 · 2 yrs 2 mos · bangalore · On-site

• Managed feature development of MotoAgent for mobile network elements used by service providers like AT&T, Verizon, and Sprint.
• Oversaw fault, configuration, account, performance, and security management for FCAPS services.
• Collaborated with cross-functional teams to ensure seamless integration and functionality.