Nov 2023 – Jan 2026 · 2 yrs 2 mos · Bengaluru, Karnataka, India · Hybrid

• I led product development as the Director of Engineering at Docyt, leading to significant operational improvements and team efficiency.
• Managed 5+ cross-functional teams, achieving a 25% reduction in turnaround time.
• Enhanced hiring processes, resulting in a 40% decrease in time-to-fill and a 25% increase in productivity.
• Contributed to key projects, including data migration and workflow automation, enabling faster customer onboarding.

Jun 2022 – Jun 2023 · 1 yr · Bengaluru, Karnataka, India · Hybrid

• Reduced B2B SaaS schema configuration time by 45% through user-centric feature optimization of Microsoft Graph Connector product
• Evangelized AI adoption across product organization, conducting workshops and creating adoption playbooks that accelerated GenAI integration across 4 product teams, impacting 5M+ users
• Navigated complex matrixed organization to align 8 cross-functional stakeholder teams across 3 continents (US, Asia, Europe), managing product rollout for 5M+ users across 20+ countries.
• Defined a couple of OKRs for Graph Connector products and ensured key activities will help achieve the objective.
• Led 3 global hackathon-winning prototypes adopted into commercial products.

Oct 2021 – Jun 2022 · 8 mos · Bengaluru · Hybrid

• Led a cross-functional organization of 125+ at TradeIndia, India's largest B2B marketplace.
• Managed a high-performing team of 70 engineers, 12 product managers, and 8 data and design specialists.
• Established a data-driven product culture, enhancing collaboration metrics by 20% and reducing turnaround time by 25%.
• Drove product-led growth, increasing platform engagement by 40% and merchant retention by 35%.

Mar 2020 – Sep 2021 · 1 yr 6 mos · Bengaluru, Karnataka, India · Hybrid

• Peel-works, a B2B E-commerce company, served 35000+ Corner stores at Pan India level.
• Led the platform migration to an Enterprise-grade Commerce platform and SaaS ERP in 4.5 months, enhancing system integration and boosting operational efficiency by 35%
• Implemented a cloud based ERP and WMS and introduced real-time inventory sync with the eCommerce platform, reducing stock discrepancies by 40% and increasing order fulfillment speed by 25%.
• Transformed delivery operations by implementing Google Maps API for route planning and address accuracy, facilitating two daily trips and slashing delivery costs by 70% through an effective Trip Management system.

May 2018 – Jan 2020 · 1 yr 8 mos · Gurugram, Haryana, India · On-site

• GramFactory, a B2B E-commerce App funded by marquee investors, has served 20000+ Retail Stores in India.
• Co-founded and spearheaded the product development from scratch within 5 months by hiring and leading an 18 people big team of engineering, product, QA and design members.
• Ensured Mobile Application rating of 4.5+ stars in the Playstore by site reliability and product market fit of the App.
• Individual contributions in Flow definitions, Architecture Design, writing/reviewing PRDs, UX/UI definitions of in-house built Apps (Retailer/ Salesperson /Delivery) & Front-end commerce, Custom Couponing system, Custom shop level pricing system and ERP & Logistics management system.
• Engineered a comprehensive Warehouse Management System (WMS) featuring PO, GRNs, bin assignment, order processing, invoicing, and inventory reconciliation; streamlined operations and reduced processing time by 40%.
• Designed and implemented a delivery tracking system with partner app, tax and invoicing, and RMA processes; ensured timely order fulfillment, reducing operational costs by 22% and inventory returns by 19%

Mar 2016 – Oct 2017 · 1 yr 7 mos · New Delhi, Delhi, India · On-site

• Spearheaded the redesign of user journeys, leading to a remarkable 400% increase in conversion rates.
• Developed and implemented a data-driven experimentation framework to optimize product features.
• Automated the refund processing system, significantly reducing customer complaints from 33% to 1%.
• Successfully launched both Android and iOS applications through internal development, overcoming vendor delays.

May 2015 – Mar 2016 · 10 mos · Gurugram, Haryana, India · On-site

• I played a pivotal role in shaping the product strategy at Industrybuying, India's first B2B E-commerce company.
• Developed innovative solutions like incremental discounting and a comprehensive couponing system to enhance user engagement.
• Partnered with marketing and sales to create campaigns that reduced customer acquisition costs by 45% and improved merchant quality scores by 30%.
• Gained expertise in product development, cross-functional collaboration, and strategic marketing initiatives.

Apr 2013 – Nov 2014 · 1 yr 7 mos · Gurugram, Haryana, India · On-site

• I successfully led initiatives at Zigwheels that significantly enhanced revenue and customer engagement.
• Introduced new verticals and products, serving as the P&L owner, which increased revenue by 1.5x.
• Collaborated with sales, marketing, and operations to launch three SaaS products, resulting in a 700% revenue boost.
• Optimized pricing and segmentation strategies, achieving a 65% improvement in customer retention and establishing market leadership.
• My innovative product launches were appreciated by competitor portals whose founders communicated the same to me directly and appreciated my innovative product launches.

Aug 2012 – Mar 2013 · 7 mos · Gurugram, Haryana, India · On-site

Feb 2012 – Aug 2012 · 6 mos · Gurugram, Haryana, India · On-site

• Developed innovative search, sort, and filter options to enhance product exploration.
• Acted as an interim CTO for three months, leveraging technical expertise to improve software development processes.
• Implemented parallel execution strategies that boosted team productivity by 600%.

Apr 2010 – Apr 2011 · 1 yr · Noida, Uttar Pradesh, India · On-site

• Led a team of over 10 developers to create an innovative TV browser for leading Cable MSOs.
• Engaged in architectural discussions and strategic changes directly with clients in the USA.
• Utilized JavaScript and Linux stack to enhance product functionality and performance.

Apr 2009 – Apr 2010 · 1 yr · Noida, Uttar Pradesh, India · On-site

• Led a 15-member engineering team at 99acres.com, enhancing site reliability through architectural improvements.
• Achieved zero backlog status within four months, earning recognition from the CTO for exceptional leadership.

Sep 2007 – Apr 2009 · 1 yr 7 mos · Noida, Uttar Pradesh, India · On-site

• • Developed shiksha.com as a full-stack engineer during its initial 0 to 1 stage, contributing to its foundational growth.

May 2004 – Sep 2007 · 3 yrs 4 mos · Noida, Bangalore, Gurgaon · On-site

• Worked in Identity Management, Network Security and Network Simulation related products in the initial 3 years of my career.