Shefali Singh

Business Development Executive

Bengaluru, Karnataka, India3 yrs 7 mos experience
Most Likely To Switch

Key Highlights

  • Expert in data analysis and visualization tools.
  • Proven track record of improving operational efficiency.
  • Strong background in business analysis and problem-solving.
Stackforce AI infers this person is a Business Analyst with expertise in data analysis and visualization in the Fintech industry.

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Skills

Core Skills

Data AnalysisBusiness AnalysisOperations AnalysisSql Development

Other Skills

Power BITableauPythonDashboard CreationETL ManagerHubbleDatanetLookerSumologicQuerybookSQLDatabase DesignReportingTime ManagementProject Management

About

As a highly analytical and structured thinker with a strong background in computer science and business analysis, I am confident in my ability to help organizations tackle complex business challenges and achieve success. My experience in data analysis, machine learning, and system design, combined with my deep-dive assessment skills, make me an ideal candidate for roles that require a holistic approach to problem-solving. I recently completed my Bachelor's in Computer Science and Applications from Reva University, Bangalore, where I honed my skills in Looker, MYSQL, Python, Machine Learning, Tableau, and Power BI. As part of my coursework, I also completed a sports case study project that involved analyzing the Indian Premier League (IPL) dataset using libraries such as Pandas, Numpy, Matplotlib, and Seaborn. Currently, I work as a Business Analyst for Razorpay in Bangalore, India, where I am a member of the Business Engineering and Solutions team. In this role, I explore and analyze payment success rates for a variety of merchants, including Flipkart, Dream 11, Zomato, and Swiggy. I use tools such as Looker, Sumologic, and Querybook to extract insights from complex data and collaborate with my team to create client-specific catalogs for success rates. I also build complex SQL queries to extract insights for business decisions and create visually impactful dashboards using pivot tables and VLOOKUP. Prior to joining Razorpay, I worked as an SQL trainee for Ouaere eTech. Pvt. Ltd. in Lucknow, India. In this role, I developed reporting deliveries using SQL, developed database schemas and tables, and analyzed existing SQL queries for performance improvements. Through my efforts, I was able to reduce the response time of SQL queries by 20%. Overall, I am passionate about using my skills and experience to help organizations achieve their business goals. With my ability to perform in-depth assessments of strategic impacts and my leadership skills, I am confident in my ability to help organizations navigate complex business challenges and achieve success.

Experience

3 yrs 7 mos
Total Experience
1 yr 9 mos
Average Tenure
1 yr 11 mos
Current Experience

Amazon

2 roles

Business Analyst

Promoted

Jul 2025Present · 11 mos · Bengaluru, Karnataka, India · On-site

  • Analyzed and improved Delivery Estimated Accuracy through deep-dive analysis of key variables and
  • model performance, driving a better customer experience.
  • Conducted extensive analysis on Leakages across the supply chain, developing control mechanisms and predictive models to minimize financial loss and improve operational efficiency.
  • Spearheaded initiatives to enhance the appointment experience for sellers, identifying pain points and
  • recommending data-backed process improvements.
  • Built and maintained meaningful dashboards using Power BI and Tableau, transforming raw data into
  • actionable insights for team-wide adoption and performance tracking.
  • Automated several manual processes using Python, significantly reducing data processing time and
  • improving team efficiency and data reliability.
Power BITableauPythonData AnalysisDashboard CreationBusiness Analysis

Operations Analyst

Jun 2024Jun 2025 · 1 yr · Bengaluru, Karnataka, India · On-site

  • Collaborated with cross-functional teams and tools like ETL Manager, Hubble, and Datanet to handle
  • queries across multiple programs efficiently.
  • Developed and presented compelling reports/dashboards to track program performance and metrics.
  • Conducted in-depth data analysis to identify optimization opportunities, enabling sellers to enhance their TILT (Time in Lead Time) and overall efficiency.
ETL ManagerHubbleDatanetData AnalysisOperations Analysis

Razorpay

Business Analyst

Oct 2022Jun 2024 · 1 yr 8 mos · Bengaluru, Karnataka, India · On-site

  • As a Business Analyst at Razorpay, I have been involved in exploring and analyzing the problems of success rates of payments for various merchants like Flipkart, Dream 11, Zomato, and Swiggy. Leveraging my analytical skills and tools like Looker, sumologic and querybook, I have worked on real-time success rate monitoring by doing root cause analysis and suggesting the best possible recommendations for improving the success rate of payments. Additionally, I have collaborated with the team to create client-specific catalogs for success rates.
LookerSumologicQuerybookData AnalysisBusiness Analysis

Quaere e-technologies pvt. ltd. - cmmi level-3 company

SQL Trainee

Apr 2020Sep 2020 · 5 mos · Lucknow, Uttar Pradesh, India · Remote

  • At Ouare eTech Pvt. Ltd., I worked as an SQL Trainee and was involved in building useful reporting deliveries using SQL, developing database schemas and tables, and analyzing existing SQL queries for performance improvement. I was successful in reducing the response time of SQL queries by 20%.
  • With my experience in data analysis and visualization tools such as Looker, Tableau, Power BI, and advanced Excel, I have created visually impactful dashboards for data reporting by using pivot tables and VLOOKUP. My abilities to extract, interpret, and analyze data to identify key metrics have transformed raw data into meaningful and actionable information.
SQLDatabase DesignReportingSQL Development

Education

REVA University

Bachelor's degree — Computer Science

Jan 2019Jan 2022

Manipal Academy of Higher Education

Masters in Computer Science — Data Science

Jul 2025Present

Army Public School Fatehgarh

senior secondary — commerce

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