S

Shivam P.

Software Engineer

Minneapolis, Minnesota, United States3 yrs 2 mos experience

Key Highlights

  • Three years of experience in customer support.
  • Proven ability to resolve complex issues quickly.
  • Adept at building strong customer relationships.
Stackforce AI infers this person is a customer support professional with technical skills in software development.

Contact

LinkedIn

Skills

Other Skills

ASP.NETAgile MethodologiesAmazon Web Services (AWS)Apache KafkaBack-End Web DevelopmentCC#C++Cascading Style Sheets (CSS)Code DesignCommunicationComputer ScienceContinuous Integration and Continuous Delivery (CI/CD)Data StructuresDesign Patterns

About

Highly motivated and adaptable customer support professional with 3 years of experience providing top-notch service and exceeding expectations in remote environments. Proven ability to quickly diagnose and resolve complex issues, build strong customer relationships, and thrive in a distributed team setting. Passionate about helping customers achieve their goals and dedicated to delivering exceptional experiences. Adept at using CRMs, ticketing systems & communication platforms.

Experience

3 yrs 2 mos
Total Experience
1 yr 6 mos
Average Tenure
--
Current Experience

Credit suisse

ENO

Jul 2019 – Aug 2021 · 2 yrs 1 mo

Hashedin technologies pvt ltd

Technical Analyst

Jun 2018 – Jul 2019 · 1 yr 1 mo

Education

Cleveland State University

Master's degree — Computer Science

Jan 2022 – Jan 2023

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