Shivam S

AI Researcher

Bengaluru, Karnataka, India4 yrs 6 mos experience

Highly Stable

Key Highlights

Expert in data analysis and operational excellence.
Proven track record in mentoring and training new hires.
Strong background in human resources and recruitment management.

Stackforce AI infers this person is a Human Resources and Data Analysis professional in a B2B SaaS environment.

Contact

Skills

Core Skills

Business AnalysisData AnalysisHuman Resources (hr)Project Management

Other Skills

Business RequirementsPresentation SkillsSQLTableauPivot TablesStatistical Data AnalysisMicrosoft WordLeadershipMicrosoft ExcelCommunicationProblem SolvingOrganization SkillsPayrollHuman Resources Information Systems (HRIS)Analytical Skills

Experience

4 yrs 6 mos

Total Experience

4 yrs 6 mos

Average Tenure

4 yrs 6 mos

Current Experience

Amazon

4 roles

ML data associate 2

May 2023 – Present · 3 yrs

Business RequirementsBusiness AnalysisPresentation SkillsSQLTableauPivot Tables+2

Support Specialist

Apr 2023 – Present · 3 yrs 1 mo

Conduct end-to-end investigations for lost and damaged seller inventory across US fulfillment centers,
ensuring accurate reimbursements.
Perform deep-dive root cause analysis using internal tools, SQL queries, and dashboards to identify
operational defects.
Execute quality audits on investigation cases, ensuring strict adherence to SOPs and compliance
standards.
Mentor and train new hires and junior associates, providing process guidance, feedback, and quality
coaching.
Deliver judgment-based resolutions for complex cases while maintaining 100% quality benchmarks.
Identify process gaps and recurring patterns, contributing to SOP improvements and defect reduction.
Consistently achieve daily productivity, quality, and SLA targets.

Recruiting services (HR)

Dec 2021 – May 2023 · 1 yr 5 mos

Microsoft WordLeadershipBusiness RequirementsProject ManagementMicrosoft ExcelCommunication+14

Recruitment Associate

Nov 2021 – Apr 2023 · 1 yr 5 mos

Created and managed high-volume job requisitions for global hiring programs.
Screened 12,000+ applications per month based on compliance and business requirements.
Generated AWS hiring offers for US & Canada regions.
Performed quality audits, compliance checks, and mentoring for new hires.
Managed large datasets and trackers with high accuracy.