Shivam Srivastava

Operations Associate

Bengaluru, Karnataka, India12 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 10 years of experience in operations management.
  • Expert in developing standard operating procedures.
  • Proven track record in change management and training.
Stackforce AI infers this person is a Retail Operations Specialist with strong expertise in process improvement and change management.

Contact

Skills

Core Skills

Project ManagementChange ManagementOperations ManagementStore OperationsCustomer Service Management

Other Skills

AnalysisBusiness StrategyOperationsCommunicationMicrosoft OfficeTeamworkMerchandising ManagementBusiness AnalysisSales OperationsMicrosoft PowerPointInventory ManagementSalesMarketingSales ManagementTeam Management

About

Seasoned Professional with 10+ years of working in Central Operations, Store Operations, Special Operational Process Launches of Value retail and Cash n Carry format. Experienced in developing Standard Operating Process and drive the change management at stores by Training them on it. Key Accountability: - # Project Management # SOP Prepration and Adherence # Communication # Stakeholder Management # Change Management # Lean Six Sigma Green Belt

Experience

12 yrs 11 mos
Total Experience
3 yrs 4 mos
Average Tenure
5 yrs 3 mos
Current Experience

Best price flipkart wholesale

3 roles

Manager II

Mar 2025Present · 1 yr 3 mos

AnalysisBusiness StrategyProject ManagementChange Management

Lead II Operations Support

Oct 2022Feb 2025 · 2 yrs 4 mos

Lead Operations Support

Jan 2021Sep 2022 · 1 yr 8 mos

OperationsCommunicationOperations Management

Walmart

Assistant Manager

Sep 2018Aug 2021 · 2 yrs 11 mos · Gurugram, Haryana, India

Operations ManagementMicrosoft Office

Vishal mega mart gurgaon, india

Senior Executive

Mar 2014Aug 2018 · 4 yrs 5 mos · Gurgaon, Haryana, India

  • 1. Merchandising Management
  • 2. Gift Vouchers Management
  • 3. Customer Service Management
  • 4. Store Operations
  • 5. Preparing the Display guidelines as per the latest Trend and the decision made by the TOP management of the Organization
  • 6. Defining the Flow of merchandise to display the stock
  • 7. Ensuring that the End Cap display must be done as per the Category demand
  • 8. Coordinating with the Category Team to discuss the End Cap Plan & Plan-O-Gram
  • 9. Coordinating with Marketing Team to discuss the Signage Display
  • 10. Ensuring that the Window Display must be done in the most attractive way
  • 11. Visiting all the Stores of Vishal Mega Mart across India to ensure that the display have been done as per the prepared guidelines
  • 12. Visiting to all the New Store Opening to ensure that the display has been done as per company standards
Microsoft OfficeTeamworkStore OperationsCustomer Service Management

Bharti walmart

Team Lead

Mar 2013Feb 2014 · 11 mos · Indore, Madhya Pradesh, India

  • # To minimize the store shrink
  • # To ensure the Safety of Store Employee as well as Store assets
  • # To complete the monthly Profit Enhancement Program(PEP) Audit
  • # To help in archiving store daily sales targets
TeamworkStore Operations

Education

Great Lakes Institute of Management Gurgaon

PGPBABI — Business Analysist

Jan 2017Jan 2018

Jaipuria Institute of Management

PGDM — Marketing

Jan 2009Jan 2011

University of Allahabad

Bachelor's degree

Jan 2006Jan 2009

Bishop johnson school & college

ISC — Commerce

Jan 2004Jan 2006

Stackforce found 100+ more professionals with Project Management & Change Management

Explore similar profiles based on matching skills and experience