Shivani Agarwal

Business Development Executive

Gurugram, Haryana, India7 yrs 1 mo experience

Key Highlights

Experienced in Business Development and CRM.
Strong analytical skills with a focus on customer satisfaction.
Leadership experience in managing growth and delivery.

Stackforce AI infers this person is a Business Development and Customer Relationship Management expert in the Fintech sector.

Contact

Skills

Core Skills

Business DevelopmentCustomer Relationship Management (crm)

Other Skills

Microsoft ExcelAnalytical SkillsCustomer ServiceAccount ManagementSalesforce LightningCustomer SatisfactionTeam BuildingSalesProject ManagementKey Account ManagementVendor ManagementFunnel OptimizationLanding Page OptimizationEmail MarketingCustomer Retention

Experience

7 yrs 1 mo

Total Experience

2 yrs

Average Tenure

1 yr 1 mo

Current Experience

Consultbae

General Manager - Growth & Delivery

May 2025 – Present · 1 yr 1 mo · Gurugram, Haryana, India · On-site

Career break

Health and well-being

Nov 2022 – Apr 2025 · 2 yrs 5 mos

Phonepe

2 roles

Cluster Manager

Mar 2021 – Oct 2022 · 1 yr 7 mos

Microsoft ExcelAnalytical SkillsBusiness DevelopmentCustomer ServiceAccount ManagementSalesforce Lightning+4

Management Trainee

Oct 2020 – Feb 2021 · 4 mos

Analytical SkillsBusiness DevelopmentCustomer ServiceAccount ManagementCustomer Relationship Management (CRM)Sales

Peacock solar

Marketing Intern

Nov 2019 – Dec 2019 · 1 mo

Conducted survey in 100 households about installation of solar panels

Hdfc bank

Summer Intern

Apr 2019 – May 2019 · 1 mo · Cuttack

Project Title - Digitalization
Performed secondary research and competitor analysis of online payment portals in India
Digital activation of existing 48 classic customers via net banking and application downloads
Successfully generated 25+ customer leads for personal loans, cash credits and EDC machines
Customer awareness and registration on online payment portal like PayZapp and Billpay
Direct customer interaction for cross selling and up-selling of banking products & services

Customer Service

Xavier institute of management

Cultural Representative

Jul 2018 – Mar 2020 · 1 yr 8 mos · Bhubaneshwar, Orissa, India

Account ManagementTeam Building

Pegasus research global offices

Legal Intern

May 2017 – Jun 2017 · 1 mo · Cuttack, Orissa, India

Drafted special leave petitions, writ applications, civil complaints and written statements
Prepared written note of arguments on variety of cases placed before the Hon’ble High Court

S. k. tulsiyan & co.

Legal Intern

May 2016 – Jun 2016 · 1 mo · Kolkata, West Bengal, India

Drafted and Filed Writ Petitions related to Income Tax Act, Prevention of Money Laundering Act
Extensive Legal Research on Income Tax provisions, amendments and recent judgments
Briefed Counsels of High Court and assisted them in court proceedings