Shivani Singh

Business Development Executive

Gurgaon, Haryana, India7 yrs 2 mos experience

Key Highlights

  • Proven ability to exceed sales quotas.
  • Strong time management and prioritization skills.
  • Dedicated to maintaining customer satisfaction.
Stackforce AI infers this person is a Customer Service Specialist with expertise in B2C environments.

Contact

LinkedIn

Skills

Core Skills

Customer ServiceTeam ManagementCustomer Loyalty

Other Skills

CSATTeachingSocial Media CoachingEmailAdherenceFRT/FCREmployee Trainingteam handlingSocial Mediae-mailsCross-functional Team LeadershipDaily productivity reportManagementMicrosoft ExcelBusiness Strategy

About

Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success. Proven abilities to establish rapport with clients and exceed sales quotas. Reliable & driven with strong time management and prioritization abilities.

Experience

7 yrs 2 mos
Total Experience
1 yr 9 mos
Average Tenure
--
Current Experience

Fnp

Senior customer specialist ORM

Dec 2022 – Dec 2024 · 2 yrs · Gurugram, Haryana, India

Team ManagementCustomer Service

Times internet

Senior Customer Service Specialist

Mar 2021 – Dec 2022 · 1 yr 9 mos · Gurugram

Team ManagementCSATCustomer Service

Blinkit

Customer Service Operations Specialist

May 2019 – Mar 2021 · 1 yr 10 mos · Gurgaon, Haryana, India

Customer Loyalty

Shopclues

Analyst

Sep 2017 – Apr 2019 · 1 yr 7 mos

Customer Loyalty

Education

AGRA College of Education

Bachelor's degree

Jan 2013 – Jan 2015

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