Shivani Tanuja

Product Manager

San Jose, California, United States5 yrs 9 mos experience

Key Highlights

Led product lifecycle for 16M+ vehicles at Mercedes-Benz.
Improved loan processing efficiency by 66% at Bajaj Auto.
Expanding into AI Product Management for innovative solutions.

Stackforce AI infers this person is a Product Manager with expertise in Automotive and Fintech sectors.

Contact

shivani@azentic.com LinkedIn

Skills

Core Skills

Product ManagementCustomer ExperienceGrowth

Other Skills

A/B TestingAWSAdvanced JavaAlgorithmsAnalytical SkillsBusiness Case PreparationBusiness MetricsCloud ComputingCommunicationConsumer BehaviorCore JavaCross-functional Team LeadershipCustomer InsightDBMSData Analysis

About

I recently relocated to San Jose, California, and hold valid U.S. work authorization (L2 visa). I’m currently looking for opportunities in Product Management, Growth, or Business Strategy, with a growing focus on how artificial intelligence can improve customer experience and product innovation. With over five years of experience across automotive and fintech, I’ve built products that blend business impact with user empathy. At Mercedes-Benz, I led the Parking Damage Detection offering within the Connected Vehicle portfolio, improving driver safety and reporting for over 16 million users. At Bajaj Auto, I developed digital finance journeys that improved loan processing efficiency by 66% and boosted app engagement. I enjoy transforming insights into strategy, leading cross-functional teams, and refining products through data and customer feedback. I’m skilled in SQL, Tableau, and Power BI, with a strong focus on measurable results across CX, growth, and operational efficiency. Currently, I’m expanding into AI Product Management to understand how LLMs and agentic systems are shaping the next generation of products. I’m also building ReturnSense, an AI-powered e-commerce concept designed to predict and prevent product returns through contextual intelligence. I’m open to opportunities in Product Management, Growth, or AI-aligned roles (remote or Bay Area) and love working on problems that merge data, creativity, and human-centered design.

Experience

5 yrs 9 mos

Total Experience

1 yr 11 mos

Average Tenure

Current Experience

Mercedes-benz research and development india

Product Manager

Apr 2023 – Sep 2025 · 2 yrs 5 mos · Bengaluru, Karnataka, India · On-site

Owned the end-to-end product lifecycle, from discovery and definition to successful Go- to-Market (GTM) execution, for connected vehicle safety features (Parking Damage Detection, Vehicle Theft Alarm), impacting 16M+ vehicles across 27 global markets.
Utilized data-driven iteration to launch smart in-app alerting systems that identified incomplete setups and guided users to resolution, reducing support tickets by 55% and boosting feature activation by 30%, resulting in an estimated $800K annual saving in service-center escalations.
Elevated transparency and trust by designing detailed collision insights dashboards (location, impact intensity, timestamps, and repair guidance), improving user trust scores by 42% and cutting escalations by 35%.
Redesigned the Stolen Vehicle Help journey with integrated recovery workflows, increasing digital adoption by 47%, improving customer satisfaction by 53%, and reducing manual case handling by 32%.
Optimized OTA delivery success through KPI-driven A/B testing and rollout sequencing, raising software update success rates by 24% and cutting deployment latency by 18%, enhancing reliability across the fleet.
Defined product strategy and authored 4+ high-quality Product Requirement Documents (PRDs), leading complex cross-functional alignment (Engineering, UX/UI, QA) throughout the development and launch phases, ensuring high-visibility releases were delivered on schedule.

Product Lifecycle ManagementData AnalysisA/B TestingSQLTableauProduct Management+1

Bajaj auto ltd

Sales and marketing

Apr 2022 – Dec 2022 · 8 mos · Pune

Analyzed app engagement metrics (67 K MAUs, 4.7 K DAUs) to identify a retention drop-off after Week 5, uncovering a service-to-reuse gap in the user journey.
Prioritized 2 out of 7 identified high-impact, low-effort feature enhancements using the RICE framework, boosting active retention by 22% and reducing churn among dormant users.
Conducted 1,800+ user surveys and 11 in-depth interviews to map user pain points in digital financing and dealer interactions across the 2 and 3-wheeler ecosystem.
Successfully moved the Smart Finance platform from Concept to Launch (GTM) across 250+ dealerships, digitizing loan workflows and reducing loan approval turnaround by 66% (from 72 hrs to 24 hrs), increasing dealer processing efficiency by 25%, and improving customer satisfaction metrics.

Data AnalysisUser SurveysGo-to-Market StrategyProduct ManagementGrowth

Credit suisse

2 roles

ENO

Jul 2020 – Jun 2021 · 11 mos

Generated dashboards and stories from the business data for the users to
promote better visualisation and analysis of performance using Tableau. The reports help business users in analysing the batch performance and checking for major deviations from the expected results.

TableauData Visualization

Analyst- Technology

Aug 2018 – Jul 2020 · 1 yr 11 mos

Partnered with 15 members of the Global Compliance team to test 1,500+ client orders for weekly compliance
Strategized with 3 employees to develop a rules interface that allows for the intra-day adjustments using ReactJS
Automated the testing process and saved 3+ hours daily by implementing the Python-based Robot framework
Managed nearly 800+ participants at the DevOps workshop, which included corporates from 8 major organizations
Reduced the delivery time by 60 hours a month by developing an email notification handler to isolate emails.
Enhanced the team efficiency by 30% by shifting code outputs from file to GUI using Robot Framework.

React.jsPythonRobot Framework

Publicis sapient

Junior associate technology intern

Jan 2018 – Jul 2018 · 6 mos · NCR,india

Developed SapeStore Online Book Retail Management System. It is just like any other e-commerce store used for
purchasing/renting books. It provides browse books by category /author etc service to its customers and caters to
Customers and Administrators of the stores.
■ A good learning experience during my final year since I got a chance to work on a Java Spring project from scratch.

JavaSpring