Shivanshu Shekhar Rathore

Operations Associate

Gurugram, Haryana, India7 yrs 1 mo experience

Key Highlights

  • Over 7 years in client relationship management and SaaS solutions.
  • Proficient in Azure, Power BI, and Tableau for compliance.
  • Strong focus on client satisfaction and operational efficiency.
Stackforce AI infers this person is a SaaS professional with expertise in cloud solutions and compliance operations.

Contact

LinkedIn

Skills

Core Skills

Cloud GovernanceSaas On AzureAzure MigrationApp ServicesCloud ProcurementSaas Integrations

Other Skills

ARM TemplatesAccount ManagementAmadeusAmadeus GDSAnalytical ReasoningAnalytical SkillsAppointment GenerationArtProAzure CLIAzure Resource ManagerAzure SubscriptionsBid ProcessesBill of MaterialsBusiness AnalyticsBusiness Development

About

With more than 7 years of expertise in client relationship management, compliance operations, and account management, the individual is an IT SaaS professional. demonstrated proficiency in putting compliance frameworks into practice, providing customized SaaS solutions, and using cutting-edge technologies like Tableau, Power BI, and Salesforce to guarantee regulatory compliance and promote customer engagement. adept at overseeing well-known clients, such as HP, Autodesk, Salesforce, and Leadsquared, while keeping a laser-like focus on client satisfaction, revenue development, and operational efficiency. committed to building enduring relationships and refining SaaS solutions to satisfy changing company requirements.

Experience

7 yrs 1 mo
Total Experience
1 yr 9 mos
Average Tenure
--
Current Experience

Concentrix

Solutions Specialist

Mar 2023 – Dec 2024 · 1 yr 9 mos · Gurugram · On-site

  • 1. Administered Azure resources for enterprise clients including VMs, VNets, Storage Accounts, and Key Vault.
  • 2. Built Power BI and Tableau dashboards for Azure monitoring and resource utilization.
  • 3. Created architectural process flows in Visio and Draw.io for Azure-based solutions.
  • 4. Tracked incidents and service requests for Azure resources using Atlassian Jira.
  • 5. Supported integration of SaaS offerings into Azure environments.
  • 6. Assisted with subscription, RBAC, and resource group governance.
  • 7. Prepared documentation for cloud migrations and architecture decisions.
  • 8. Skills: Azure Resource Manager | Monitoring | SaaS on Azure | Jira | Power BI | Visio | Cloud Governance
Azure Resource ManagerMonitoringSaaS on AzureJiraPower BIVisio+1

Unacademy

Cloud Solutions Specialist

Oct 2020 – Aug 2022 · 1 yr 10 mos · India · Remote

  • 1. Supported adoption of Azure services for enterprise-scale deployments.
  • 2. Assisted in onboarding clients into Azure environments with a focus on cloud migration.
  • 3. Designed process diagrams in Lucidchart to plan system integrations and Azure architecture.
  • 4. Analyzed Azure resource usage and costs using MS Excel and Power BI.
  • 5. Collaborated with engineers to configure services such as Azure Storage, App Services, and VNets.
  • 6. Skills: Azure Migration | App Services | Virtual Networks | Power BI | Excel Analytics | Lucidchart
Azure MigrationApp ServicesVirtual NetworksPower BIExcel AnalyticsLucidchart

Unboundb2b

Saas Solutions Executive

Jun 2018 – Oct 2020 · 2 yrs 4 mos · Pune · Remote

  • 1. Evaluated and procured cloud-based solutions with a focus on Microsoft Azure and AWS.
  • 2. Configured trial and subscription-based Azure environments for testing enterprise workloads.
  • 3. Collaborated on Azure go-to-market strategies with technical teams.
  • 4. Supported client requirements for virtual machines, SaaS integrations, and cloud governance.
  • 5. Built foundational skills in ARM templates, Azure CLI, and identity services.
  • 6. Skills: Azure Subscriptions | ARM Templates | Azure CLI | SaaS Integrations | Cloud Procurement
Azure SubscriptionsARM TemplatesAzure CLISaaS IntegrationsCloud Procurement

Myung sung industrial company india private limited

Procurement Engineer

Mar 2017 – May 2018 · 1 yr 2 mos · Pune, Maharashtra, India · On-site

  • Regulatory Compliance: Ensured procurement and supply chain operations in the mechanical industry strictly complied with ISO 9001 standards, quality certifications, and all regulatory requirements.
  • Supplier Management: Successfully managed supplier agreements to achieve cost efficiency while minimizing risks related to quality issues and delivery schedule non-compliance.
  • Supply Chain Optimization: Improved procurement and supply chain workflows, reducing operational costs by 15% while ensuring the timely delivery of essential mechanical components.
  • Vendor Relations: Built and sustained effective relationships with suppliers to consistently meet quality standards and technical specifications.
  • Process Improvement: Directed procurement strategies to align with engineering change notices (ECNs), resulting in cost-effective and compliant solutions.
  • Inventory Management: Optimized warehouse operations by implementing just-in-time (JIT) inventory strategies and closely monitoring stock levels, effectively reducing storage costs.

Education

Dr. A.P.J. Abdul Kalam Technical University

B. Tech. — Mechanical Engineering

Jun 2012 – Jul 2016

Dav public school cantt. Area Gaya

12th Board — CBSE

Apr 2011 – Present

DAV Public school Cantt. Area Gaya

10th Board — CBSE

Apr 2009 – Present

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