Shoban Sundar B — VP of Engineering
Seasoned Technology Leader with 13 years of hands-on experience in Full-Stack & DevOps having an excellent track record of building large scale, distributed and customer experience platforms. Proficient in architecting, delivering highly reliable, scalable robust Cloud and Web-based software products using agile methodology and CI/CD process. A Transformational and Assertive leader with 6 years of experience in building high performance teams with diversified talents and skilled in delivering consistent world-class Customer Experience. Awards & Recognitions: 1. 2019 Genesys Pure Cloud Hackathon Winner: Developed an AI solution on top of the RPA (Robotic Process Automation) System. 2. 2018 Customer Experience Champion For providing the best customer experience in deploying additional solutions for existing cloud customers with 0 downtimes (blue-green model). 3. 2017 Customer Experience Champion For automating rolling product upgrade in AWS cloud. 4. 2015 Best Performer Award Developing and Implementing the solutions in Customer premises and being a single point of contact with the customer.
Stackforce AI infers this person is a SaaS expert with strong leadership in cloud and customer experience.
Location: Chennai, Tamil Nadu, India
Experience: 14 yrs 5 mos
Career Highlights
- Award-winning leader in customer experience and cloud solutions.
- Expert in building high-performance teams and scalable software.
- Proficient in agile methodologies and CI/CD processes.
Work Experience
Freshworks
Senior Engineering Managaer (2 yrs 1 mo)
Upstox
Engineering Manager (2 yrs)
Agoda
Engineering Manager (4 mos)
Genesys
Development Manager (5 yrs 9 mos)
Bahwan CyberTek
Senior Software Engineer (4 yrs 3 mos)
Education
Bachelor of Engineering (BEng) at Sri Venkateswara College of Engineering and Technology