S

Shoban Sundar B

VP of Engineering

Chennai, Tamil Nadu, India14 yrs 5 mos experience

Key Highlights

  • Award-winning leader in customer experience and cloud solutions.
  • Expert in building high-performance teams and scalable software.
  • Proficient in agile methodologies and CI/CD processes.
Stackforce AI infers this person is a SaaS expert with strong leadership in cloud and customer experience.

Contact

Skills

Other Skills

AJAXAWS CloudFormationAWS LambdaAgile MethodologiesAlfrescoAmazon Web Services (AWS)AssertiveC++CSSCSS3CassandraChefCustomer DrivenDockerEclipse

About

Seasoned Technology Leader with 13 years of hands-on experience in Full-Stack & DevOps having an excellent track record of building large scale, distributed and customer experience platforms. Proficient in architecting, delivering highly reliable, scalable robust Cloud and Web-based software products using agile methodology and CI/CD process. A Transformational and Assertive leader with 6 years of experience in building high performance teams with diversified talents and skilled in delivering consistent world-class Customer Experience. Awards & Recognitions: 1. 2019 Genesys Pure Cloud Hackathon Winner: Developed an AI solution on top of the RPA (Robotic Process Automation) System. 2. 2018 Customer Experience Champion For providing the best customer experience in deploying additional solutions for existing cloud customers with 0 downtimes (blue-green model). 3. 2017 Customer Experience Champion For automating rolling product upgrade in AWS cloud. 4. 2015 Best Performer Award Developing and Implementing the solutions in Customer premises and being a single point of contact with the customer.

Experience

14 yrs 5 mos
Total Experience
3 yrs 1 mo
Average Tenure
2 yrs 1 mo
Current Experience

Freshworks

Senior Engineering Managaer

May 2024Present · 2 yrs 1 mo · Chennai, Tamil Nadu, India

Upstox

Engineering Manager

Mar 2022Mar 2024 · 2 yrs

Agoda

Engineering Manager

Aug 2021Dec 2021 · 4 mos

Genesys

Development Manager

Nov 2015Aug 2021 · 5 yrs 9 mos · Greater Chennai Area

  • Managing Product Development Life Cycle:
  • Partnering with Product Managers & Global Stakeholders to gather end-user requirements and specifications.
  • Responsible for planning, development effort estimation, execution, lead the design, implementation, code review, test spec approval, and delivery.
  • Bridge the product gaps and ensure we are building the best quality product.
  • Work with project managers and cross-functional teams, managing priorities, and ensure all product milestones are met.
  • Responsible for Change Management in Cloud solutions.
  • Managing a team of software developers for 3 years:
  • Expertise and strength in hiring, leading, career planning, & growing talent within the team and help build a vision that facilitates organizational growth.
  • Set attainable goals for team members ensuring deliverables were accomplished with the highest level of quality and predictability with timely delivery.
  • Hire, Coach, and Mentor the team in technical, non-technical aspects & best practices.
  • Facilitate KT sessions and embrace cross-training to manage unforeseen challenges.
  • Provide space for creative problem solving & keep the team motivated.
  • Conduct regular conversations & provide constructive feedback whenever necessary.

Bahwan cybertek

Senior Software Engineer

Jul 2011Oct 2015 · 4 yrs 3 mos

  • Contributed to System Architecture and Database Schema Design.
  • Responsible for High-Level Designs & Web UI design.
  • Accountability for the development of internal modules.
  • Integration with external components via RESTful services.
  • Implementation and Deployment in the Customer Premise.
  • Single Point of Contact with few Customers and support the UAT and Go-Live

Education

Sri Venkateswara College of Engineering and Technology

Bachelor of Engineering (BEng) — Computer Science

Jan 2007Jan 2011

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