Jul 2024 – Oct 2024 · 3 mos

• Release Management – Samsung Account Web Services
• Drove quality assurance for high-priority releases at South Korea HQ, coordinating with global QA and development teams.
• Worked closely with product managers, developers, and analysts to deliver reliable releases within aggressive sprint timelines.
• Prepared and maintained comprehensive test documentation – including test plans, execution reports, and defect summaries – for release cycles.

Mar 2023 – Jun 2023 · 3 mos

• Verification Operation
• Requirement Analysis and verification method supplementation for March 2023 Release.
• Streamline Hot-fix Release on JIRA Sprints.
• Readiness for Quarterly MAY Release.
• Minimise Block Test cases, Provide solution to mock services for blocking scenarios.

Sep 2021 – Present · 4 yrs 8 mos

• Software Engineer – Development Quality Assurance (Samsung Account Server)
• Delivered high-quality Agile sprint releases for Samsung Account Web by collaborating with global QA, dev, and product teams.
• Designed and executed test plans, cases, and automation scripts ensuring functional stability across frequent releases.
• Built a Playwright-based automation framework (Page Object Model) — reduced manual effort by 40% and accelerated regression cycles by 30%.
• Automated API testing (SoapUI, Postman) improving service coverage by 60%.
• Integrated and maintained CI/CD pipelines (Jenkins, GitHub Actions) with automated builds, reports, and alerts.
• Performed Root Cause Analysis (RCA) for production issues, enhancing defect resolution and user experience.
• Developed an internal AI tool – “Defect Quality Enhancer”, improving bug classification and defect accuracy.
• Contributed to the One UI 8 release, resolving complex issues and supporting feature stability