Shrinithi Mahadevan

Customer Success Manager

Mumbai, Maharashtra, India7 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proficient in Agile methodologies and Scrum practices.
  • Strong background in Business Analysis and Market Research.
  • Experienced in Customer Relationship Management and Data Visualization.
Stackforce AI infers this person is a SaaS-focused professional with expertise in customer success and business analysis.

Contact

LinkedIn

Skills

Other Skills

Adobe XDAgile MethodologiesBPMNBusiness AnalysisBusiness InsightsCustomer Relationship Management (CRM)Data AnalysisData VisualizationFunctional RequirementsMarket ResearchMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointProject ManagementRelational Databases

Experience

7 yrs 2 mos
Total Experience
2 yrs 4 mos
Average Tenure
3 yrs
Current Experience

Rubrik

Specialist - Renewals & Customer Success

Jun 2023 – Present · 3 yrs · Bengaluru, Karnataka, India · Hybrid

Servicenow

Account Development Representative

Jun 2022 – Jun 2023 · 1 yr · Bengaluru, Karnataka, India

Inspirit

Content Strategist

Apr 2021 – Apr 2022 · 1 yr · Remote

Freshworks

Account Manager

Apr 2019 – Jun 2022 · 3 yrs 2 mos · Chennai, Tamil Nadu, India

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Postgraduate Degree

Anna University Chennai

Bachelor of Engineering — Computer Systems Networking and Telecommunications

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