Shubh Agrawal

Software Engineer

Bengaluru, Karnataka, India3 yrs 11 mos experience

Most Likely To Switch

Key Highlights

Led development of AI Voice Bot infrastructure.
Reduced manual call handling by 60%.
Built scalable analytics systems for high concurrency.

Stackforce AI infers this person is a SaaS Backend Engineer specializing in AI-driven solutions and cloud-native architectures.

Contact

Skills

Core Skills

JavascriptAwsNodejsMongodbPythonReact.jsNode.jsDjango

Other Skills

Amazon Web Services (AWS)Google Cloud Platform (GCP)TypeScriptNatural Language Processing (NLP)Large Language Models (LLM)Python (Programming Language)SQLGoFirebaseCloud FunctionsExpress.jsCloudflareRedux.jsDjango REST FrameworkKubernetes

About

Applied AI | Backend Engineer with 3 years of experience designing scalable, cloud-native systems and intelligent automation platforms. Led development of an AI Voice Bot infrastructure handling over 90K+ call minutes daily using VAD, context aggregation, and WebRTC, reducing manual call handling by 60%. Built a customer platform with Nextjs to manage AI calls for B2B clients supporting 20+ live AI agents, 120k+ daily calls, large scale reporting and analytics. This platform utilises microservices and serverless architecture to reduce downtime and maintain scale. Proficient in Go (Golang), Node.js, and Python for developing distributed microservices, automation pipelines, and real-time systems on AWS and GCP.

Experience

3 yrs 11 mos

Total Experience

11 mos

Average Tenure

1 yr 5 mos

Current Experience

Futwork

2 roles

SDE 2

Promoted

Nov 2025 – Present · 6 mos · Mumbai · Remote

Scaled the AI Voice Bot infrastructure to support higher concurrency and reduce call drop rates.
Built and deployed large-scale analytics and reporting systems with precomputed views and pipelines.
Redesigned the AI Calls platform for higher throughput, handling over 90k minutes daily.

JavaScriptnodejsMongoDBAmazon Web Services (AWS)Google Cloud Platform (GCP)TypeScript+5

SDE 1

Dec 2024 – Nov 2025 · 11 mos · Mumbai · Remote

Built the AI Voice Bot using VAD and WebRTC, reducing manual call handling by 60%.
Implemented BCV and context aggregation to maintain consistent multi-turn call flows.
Built an AI call platform to manage 19K+ daily call minutes with scheduling and reporting.
Automated lead closures for 150K+ daily leads, cutting operations time by 70%.
Delivered Go microservices on AWS Lambda for lead processing and reporting, improving reliability by 25%

nodejsMongoDBAmazon Web Services (AWS)AWS

Ikarus

Full Stack Developer

Aug 2023 – Oct 2024 · 1 yr 2 mos · Remote

Optimized the tenant approval workflow by building REST APIs in Node.js (Express.js) integrated with an AI-based document parser to auto-extract and validate applicant data, reducing review time by 20%.
Improved property listing performance by 40% through optimized MongoDB aggregation queries and intelligent data caching strategies powered by usage analytics.
Developed Python automation scripts with lightweight ML models for anomaly detection and data quality validation, eliminating manual checks and enhancing reporting accuracy.

JavaScriptTypeScriptnodejsMongoDBSQL

Eqlfin

Full Stack Developer

Dec 2022 – Jul 2023 · 7 mos · Remote

Developed complex, user-facing forms and dashboards in React, managing multi-step state and validation workflows for financial onboarding.
Integrated Firebase for dynamic data storage and automation, enabling real-time form processing and daily email triggers through cloud functions.
Built Node.js APIs to interact with government services like Aadhaar and GST for seamless KYC verification and compliance automation.
Implemented rule-based logic and lightweight AI validation checks to detect incomplete or inconsistent user inputs, improving form accuracy by 25%.

Google Cloud Platform (GCP)FirebaseCloud FunctionsNode.jsExpress.jsJavaScript+2

Pillarplus

React Intern

Jul 2022 – Sep 2022 · 2 mos · Remote

Created complex web interfaces with React JS, TypeScript, Formikk and Redux. These interfaces included nested forms with state management and validations, along with managing different state with Redux

Redux.jsJavaScriptTypeScriptReact.js