Oct 2019 – Apr 2022 · 2 yrs 6 mos · Bangalore · Remote

• Deployed and supported McAfee Web Gateway & Cloud Services, improving web traffic protection for enterprise clients.
• Resolved critical product issues related to network security, performance, and policy enforcement.
• Collaborated with global teams to deliver fast, effective resolutions and reduce escalations.
• Advised clients on secure configurations, helping improve their threat defence posture.
• Contributed to the continuous improvement of support processes and technical documentation.

Aug 2017 – Sep 2019 · 2 yrs 1 mo · Bangalore · On-site

• Configured and maintained Layer 2 switching networks within high-performance data center environments.
• Hands-on experience with Cisco Nexus platforms (2000, 3000, 5000, 7000, 7700, 9000 series).
• Configured QOS (Quality of Service) to prioritise critical traffic and ensure optimal performance.
• Performed L2/L3 switch configurations using CLI for enterprise deployments.
• Strong understanding of data center protocols, including VDC, vPC, OTV, FabricPath, and VXLAN for scalable and resilient network design.

Jan 2017 – Jun 2017 · 5 mos · Bengaluru, Karnataka, India · On-site

• Networking Foundations: Gained hands-on experience with core networking concepts, including routing protocols (EIGRP, OSPF, BGP), switching technologies (Cisco Catalyst, DHCP, HSRP, VTP), and security fundamentals (AAA, VPN, Cisco ASA Firewalls).
• Virtualization: Worked with VMware ESXi, vSphere, and vMotion for virtual infrastructure management.
• Log Analyzer Project with ELK Stack & Docker: Developed a log analysis application using Elasticsearch, Logstash, Kibana (ELK) for real-time log aggregation, processing, and visualization. Deployed the solution in Docker containers for scalable, efficient log monitoring. Created custom dashboards and reports to enable quick troubleshooting and performance analysis.

Aug 2016 – Oct 2016 · 2 mos · Patiala, Punjab, India

• Managed the marketing aspect of the fest through digital marketing. This time around, the efforts were focused on digital marketing instead of traditional marketing that helped improve the reach of the fest and also helped bring in various sponsors, for whom this positive publicity helped garner the right kind of business.
• Implementation :
• Past year trends of the cultural fest were analyzed and our experience as students was also taken into account that helped in establishing patterns.
• New ideas were brainstormed and spending was optimized based on these insights.
• Sentiment analysis was done on Twitter.
• The use of Google Analytics helped in keeping track of the leads and the conversion rates.
• Techniques like keyword optimization, website optimization,SEO,PPC were implemented.
• With the use of Google AdWords , advertising campaign was implemented.
• With the help of a website ‘https://in.explara.com/’ , an online portal was created for payments.
• Campus ambassadors were elected from each college willing to participate in the fest and if they managed to get at least 10 representations then we delighted them by giving concession on the registration fees.
• Email Marketing & optimization helped us convince more colleges to participate.
• Brand awareness was increased as a result of a good advertising campaign.
• Market research of customer was evaluated and testing of different marketing channels for effectiveness was done. Customers were targeted where they were more active and in this way our online presence escalated.
• A/B testing was done to find out which strategies were working and which weren’t as effective and changes were made accordingly.
• From a stringent budget of 1 lakh, we managed to get sponsorships of over 3 lakhs giving us an ROI of 200%. Our sponsors included Verka, Hero MotoCorp, State Bank of Patiala, Cord Wainers to name a few. With a strong marketing campaign, we were able to convince them to do business with us.

Jun 2016 – Jul 2016 · 1 mo · Gurugram, Haryana, India

• Studied various aspects of Inbound marketing and did a market analysis for the clients.
• Interacted with clients to get to explain the use cases of inbound marketing for their
• business.
• Wrote blogs for awareness about Inbound Marketing like generating leads through social
• media and created an Instagram page for the company to generate more leads.
• Did SEO for the company's website by creating more backlinks for each blog and article.
• Handled social media accounts for B2B and B2C clients like Sobha, DemandFarm.
• Worked on tools like Hubspot, MailChimp, Facebook insights, Google AdWords, Google
• Analytics, etc

Jun 2015 – Jul 2015 · 1 mo · Gurugram, Haryana, India

• Learnt how to use various technologies in Android to simplify development of large-scale web projects.Created an android app for a restaurant and a pizza delivery app.
• Implemented concepts like :
• Android components
• Layouts
• Listeners
• Creating dialogs
• Notifications
• Intent Filter,Broadcast Receiver & Adapter
• Maps and Geo coding
• Animations
• Bluetooth and WiFi
• Android telephony
• SMS and MMS
• Web Services

Jun 2014 – Jul 2014 · 1 mo · Gurugram, Haryana, India

• Did project internship in Core Java and developed a model for chatting called 'Intra-Chat' for chatting purpose with the remote clients or users on Internet or local networks.
• Implemented concepts like :
• Class inheritance,encapsulation,abstraction & polymorphism
• Method Overriding,Method Overloading
• Abstract class
• Interfaces & packages
• String manipulation
• Exception handling
• Multi-threading
• File handling