SHWETA SINGH

Operations Associate

Gurugram, Haryana, India8 yrs 7 mos experience

Highly Stable

Key Highlights

8+ years in supply chain and pharma operations
Expert in advanced analytics and KPI frameworks
Proven track record in team leadership and mentoring

Stackforce AI infers this person is a Senior Consultant in the Pharmaceutical Analytics sector.

Contact

Skills

Core Skills

Data AnalyticsProject Management

Other Skills

SQLTableauTeam ManagementCustomer Relationship Management (CRM)Microsoft WordData StructuresClient Relationship StrengtheningMicrosoft Power BIExcelExcel DashboardsExcel PivotBusiness ProcessAmazon RedshiftDataiku DSSStrategic Data Analysis

About

Results driven senior consultant with 8+ years of experience across supply chain and commercial pharma operations and analytics. Proven track record in leading cross functional teams, delivering operational efficiencies through advanced analytics, KPI frameworks, and process optimization for global clients . Adept at leveraging tools like SQL and Tableau to optimize reporting and operational efficiency. Recognized for strategic thinking, stakeholder management, and mentoring high performing teams.

Experience

8 yrs 7 mos

Total Experience

2 yrs 9 mos

Average Tenure

2 mos

Current Experience

Optum india

Senior Manager Network Pricing

Apr 2026 – Present · 1 mo · Gurugram · Hybrid

Zs

2 roles

Decision Analytics Consultant

Jan 2024 – Mar 2026 · 2 yrs 2 mos

I successfully drove analytics initiatives that optimized reporting and operational efficiency in the pharmaceutical industry.
Developed SQL-driven scripts and Tableau dashboards, replacing manual processes and improving turnaround times.
Aligned backend data integration with frontend usability, enhancing user experiences and reducing discrepancies.
Leveraged deep knowledge of commercial pharmaceutical data to support brand planning and promotional strategies.

SQLTableauTeam ManagementCustomer Relationship Management (CRM)Data AnalyticsProject Management

Decision Analytics Associate Consultant

Oct 2021 – Dec 2023 · 2 yrs 2 mos

In my role at ZS, I successfully managed operations across multiple therapeutic areas, ensuring timely delivery of high-priority projects. I developed and enhanced dashboards that translated complex KPIs into actionable insights, while also leading forecasting initiatives for major pharmaceutical products. My proactive stakeholder communication and mentoring of junior team members contributed to a collaborative and high-performance team culture.

Microsoft WordData Structures

Accenture

Senior Process Associate

Oct 2018 – Sep 2021 · 2 yrs 11 mos · Noida

I played a pivotal role in enhancing supply chain efficiency through data consolidation and performance analysis.
Developed and maintained KPIs that improved on-time delivery rates and reduced operational costs.
Collaborated with shippers and vendors to identify root causes of delivery issues, enabling proactive solutions.
Introduced automation to streamline reporting processes, significantly reducing manual effort.

Mickeyfone technologies india pvt. ltd.

Supply Chain Coordinator

Jul 2017 – Sep 2018 · 1 yr 2 mos · Noida, Uttar Pradesh, India

Managed the end-to-end procurement process, creating purchase requisitions and issuing purchase orders for local and international vendors.
Coordinated with logistics companies and customs agents to ensure timely import and export shipments, enhancing operational efficiency.
Developed comprehensive export documentation, ensuring compliance with customs regulations and facilitating smooth transactions.