siddharth Kashyap

Operations Associate

New Delhi, Delhi, India6 yrs experience
Highly StableAI Enabled

Key Highlights

  • Experienced in fraud prevention and analysis.
  • Strong background in customer success management.
  • Proficient in handling fraud claims and investigations.
Stackforce AI infers this person is a Fraud Prevention Specialist with a focus on Customer Success in the Fintech sector.

Contact

LinkedIn

Skills

Core Skills

Fraud PreventionFraud AnalysisCustomer SupportCustomer Success

Other Skills

Fraud ClaimsConsumer forumFraud InvestigationsFraud DetectionRisk AssessmentOnline FraudEscalation ResolutionSales AcquisitionAdministrationSales ProcessConsultingCross SellingInsurance PlanningGenerative AI ToolsArtificial Intelligence (AI)

Experience

6 yrs
Total Experience
2 yrs 2 mos
Average Tenure
1 yr 7 mos
Current Experience

Sbi card

Fraud Analyst

Nov 2024 – Present · 1 yr 7 mos · Gurugram, Haryana, India · On-site

Fraud ClaimsFraud PreventionFraud Analysis

Spinny

Customer Success Manager

Feb 2023 – Jul 2024 · 1 yr 5 mos · Gurugram, Haryana, India · On-site

Customer SupportConsumer forumCustomer Success

Policybazaar.com

Senior Sales Consultant

Sep 2019 – Sep 2022 · 3 yrs · Gurugram, Haryana, India

Education

Indira Gandhi National Open University

Bachelor of Business Administration - BBA

Jan 2019 – Jan 2022

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