May 2025 – Present · 1 yr · Chicago, Illinois, United States · On-site

Aug 2023 – May 2025 · 1 yr 9 mos · Chicago, Illinois, United States · On-site

• Performed data analysis on group insurance accounts to provide data-driven insights for BCBS’s leadership
• Developed & integrated a performance reporting KPI metrics dashboard for a request management tool using Power BI.
• Designed automated reporting to calculate end to end cycle time across multiple operation areas using Advanced DAX formulas in Power BI
• Spearheaded multiple new data collection process using SharePoint and Power Automate
• Designed and curated cross-platform web-app for interdepartmental usability using PowerApps

Aug 2022 – Dec 2022 · 4 mos · Chicago, Illinois, United States · On-site

• Performed market analysis of the Medtech and Pharma sector in the US and EMEA Markets
• Implemented data mining and text analytics techniques to narrow-down potential prospects
• Designed tableau dashboard and performed competitor analysis for the top 20 companies in the Medtech and Pharma sector
• Provided recommendation for potential investment opportunities to our clients by predicting top-line products

May 2022 – May 2023 · 1 yr · Chicago, Illinois, United States · On-site

• Conducted market research and industry analysis using python for the applied R&D department
• Assessed the impact and effectiveness of inter-department processes; improved existing processes that resulted in increased overall KPIs by 30%
• Curated business plans for incubated startups and product-based organizations that helped secure $20 Million in funding

Oct 2020 – Dec 2021 · 1 yr 2 mos · Mumbai, Maharashtra, India

• Performed descriptive, predictive, and prescriptive analytical techniques by working on large data sets of organizations with high-risk cybersecurity constraints
• Prepared & analyzed reports for sales team by tracking KPIs using Tableau, leading to a 30% increase in product sales
• Championed new data collection processes that improved communication between client needs and 5 product development teams; exceeded quarterly KPI goals by 67%
• Built an automated ETL pipeline using SQL thereby boosting data pre-processing efficiency by 45%

May 2020 – Aug 2020 · 3 mos · Mumbai, Maharashtra, India

• Spearheaded the entire digital marketing operations for the firm.
• Implemented multiple digital campaigns that cut down marketing costs and significantly helped establish a global client base-boosting product sales and customer engagement.

Apr 2020 – May 2020 · 1 mo · Chennai, Tamil Nadu, India

• Worked with the senior management, analyzed existing business processes, conducted a gap analysis, and subsequently streamlined crucial processes.
• Personally connected with 80+ clients, understanding their pain points, and aligned product delivery with client requirements to establish better business relationships.
• Boosted sales of a specific product by 3x by implementing core product changes.

Nov 2019 – Jan 2020 · 2 mos · Mumbai Metropolitan Region

• Spearheaded the entire digital marketing operations for the firm.
• Represented the firm at an International Exhibition in New Delhi. I capitalized on the privilege by pitching our business to 100+ participants and succeeded in converting leads into potential clients.

Feb 2019 – Jan 2020 · 11 mos

• Involved in analyzing large data sets of user-generated content
• Performed sentiment analysis and text mining techniques
• Helped improve the relevancy of the landing page for a leading global social media platform.

Jan 2018 – Aug 2018 · 7 mos · Mumbai Area, India

• B2B list building and list research expertise:
• Core experience in building customized database (Company & Contacts complete details) for Marketing Campaign List or User Conference Database or Webinar Marketing List or Sales Campaign List or Field Marketing Database or Tradeshow Marketing List or Global Contact Database or Target Account List or Workshop Database. Well acquainted with sites like Hoovers, Xing, Viadeo, Bloomberg, Jigsaw, Zoom Info, One Source, Linked-in, Lead411, Manta, Goliath, Reuters, Kelly Search and etc.
• Worked on many projects where we built an extensive network of clients for North America, Europe, Caribbean, Asia Pacific countries and across the globe.
• Sourcing data through web based research using techniques like :
• o Boolean search
• o Harvesting / Mining

May 2017 – Jul 2020 · 3 yrs 2 mos · Mumbai, Maharashtra, India

• Analyzed the retail market in India to identify a gap in business of $15 Billion in the Indian E-commerce market
• Spearheaded a new age Ecommerce platform that catered to audiences in the age group of 14-28 and provided a wide range of products that included premium fashion apparel and accessories.
• Managed a team of 30+ people and executed marketing campaigns and implemented product improvements
• Achieved a 60% increase in quarterly revenues through strategic marketing, supply chain optimization, and vendor management
• Pitched and on boarded global influencers and product distributors to our brand.
• Implemented a new business model to achieve rapid scale and growth.

Mar 2016 – Jul 2017 · 1 yr 4 mos · Mumbai Area, India

• Led and managed a social media marketing and food blogging platform that went on to become one of the biggest platforms of its kind in India.
• Implemented core product development and conducted primary and secondary research to derive market insights
• Managed 150+ clients and enhanced customer service satisfaction score by 20%
• Identified business verticals and interacted with potential customers.
• Collaborated with leading industry leaders such as Marriot International, Accor Hotels, Hindustan Times, etc.

Apr 2015 – May 2017 · 2 yrs 1 mo · Mumbai Metropolitan Region

• Responsible for creating accurate written versions of audio and video recordings, reviewing and editing transcriptions done by speech recognition software, and identifying any inconsistencies.
• Involved in understanding client specifications and noting any formatting or notation requests prior to completing the transcription.
• Completing transcriptions in a timely manner and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
• Submitting completed drafts to clients and correcting any errors as per their feedback.