Sonia Polychronopoulou

Operations Associate

Greece18 yrs 4 mos experience

Highly Stable

Key Highlights

Expert in organizing large corporate events.
Strong background in Human Resources management.
Proven track record in improving workplace environments.

Stackforce AI infers this person is a Human Resources professional with expertise in event management and workplace optimization.

Contact

Skills

Core Skills

Human ResourcesEvent Management

Other Skills

Booking and issuing ticketsAccommodation managementJob vacancy postingTrainingEvent organizationBudget monitoringCustomer supportComplaint managementCV screeningInternship program managementCommunicationResponsibilityConsequencePolitenessTeamwork

About

I have been an Office Coordinator for Etraveli Group since December 2021, as part of the Human Resources Department, and I was promoted to Office Manager. I deal with all facilities of the working environment by participating in projects that include the improvement of the in-house work space, benefits and events for the employers of the company. I see myself as a facilitator, a multitasking individual that aims to be close to people and make their every day easier and more convenient by providing them the best working conditions and a very pleasant working environment. I see working in a company as an experience that can be improved with benefits both for the company and the employees. I believe that these goals and qualities must be at the heart of a Human Resources Department that considers employees as in-house customers that deserve high quality services and experiences.

Experience

18 yrs 4 mos

Total Experience

4 yrs 8 mos

Average Tenure

4 yrs 3 mos

Current Experience

Etraveli group

2 roles

Office Manager

Promoted

Mar 2022 – Present · 4 yrs 3 mos

Office Coordinator (HR || Facilities Management)

Dec 2021 – Mar 2022 · 3 mos

Leroy merlin

Receptionist Specialist Leader/HR coordinator

May 2013 – Dec 2021 · 8 yrs 7 mos · Headoffice in Athens - Marousi

Booking and issuing ticket s & accommodation for 150 associates of the head offices, up to 1700 services per year
Posting up to 70 internal and external job vacancies per year (Kariera.gr, Skywalker.gr and more)
Training of 16 HR Stores Managers , HR assistants & other colleagues
CV screening and communication with up to 1000 candidates per year
Organization of 25 large corporate events, up to 150 participants per event
Organization of 30+ small events per year, up to 20 participants per event
Creation of 3 Job Fairs , and participation in 6 more with research and employer branding activities
Orders for consumables & budget monitoring, fleet of 45 business cars
Customer support and complaint management , up to 30 calls per day
Maintenance & security management
Supplies & corporate benefits management
CV system updates & management
Job vacancies stats monitoring: Time to fill , Time to hire, Applicants per opening, Selection ratio, Qualified Candidate (%) , % of open positions
Organizational & communication management for ESPA internship program (Communication with
Universities, interns, Store Managers, Payroll Partner & Legal Department), 33 interns for 2019
Contact center as task force in order to enhance eshop orders during covid 19 period
Interviewing interns
Conduct and coordinate induction plans for new employees
Create and communicate internal announcements english & greek (new hires, movements, promotions)