Oct 2023 – Dec 2025 · 2 yrs 2 mos · Berlin, Germany

• Wolt is DoorDash’s brand in Europe and Asia, serving over 60 millions customers, 450,000 courier partners, and 200,000 merchants across more than 30 countries and 1000 cities.
• I served Wolt's Design team of 60+ Product Designers, Design Researchers, Content Designers, Motion Designers, and Design Leaders.

Mar 2020 – Sep 2023 · 3 yrs 6 mos · Berlin, Germany

• N26 is Europe's first 100% mobile and fully-licensed bank, known for its simple and beautiful user experience.
• I served N26’s 50-people team of UXers (Product Design, User Research, UX Writing, Design System, and Design Operations) in building a bank the world loves to use through:
• 🧰 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 🧰
• Ensuring the availability of tools that the team need to do their jobs (software procurement, license management, etc.)
• 🔁 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 🔁
• Streamlining workflow that supports cross-functional collaboration (capacity planning and tracking, playbook, etc.)
• 👥 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 👥
• Fostering an engaging and inclusive working environment to help drive team’s engagement and satisfaction (team events, onboarding experience, etc.)
• 🧠 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗗𝗶𝘀𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 🧠
• Making sure that all team members have relevant and timely information to do their jobs effectively (meeting culture, knowledge management, etc.)
• As part of the 𝗨𝗫 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 team, I helped set and align priorities for the Director of UX and 4 Heads of UX.
• I led 𝗨𝗫 𝗖𝗼𝗿𝗲, a centralized function within the UX Team, consisting of a System Designer, 2 UX Operations Coordinators, and 2 UX Writers.
• As part of the 𝗣𝗿𝗼𝗱𝘂𝗰𝘁, 𝗧𝗲𝗰𝗵, 𝗮𝗻𝗱 𝗨𝗫 (𝗣𝗧𝗫) 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 guild, I collaborated closely with cross-functional partners to look after the day-to-day operations of N26's PTX organization of 800+ people.

Oct 2016 – Feb 2020 · 3 yrs 4 mos · Berlin, Germany

• Market Logic Software builds AI-powered knowledge and insights management platform, used daily by 100,000+ business users globally.
• I supported 8 cross-functional teams through UX architecture and design operations, helping world’s biggest consumer brands run insights-driven business.

Mar 2015 – Dec 2015 · 9 mos · Berlin, Germany

• InMediasP is a technology and consulting firm that builds custom software and engineering solutions for mid-to-large organizations in public and private sectors.
• I took on the role of UX designer on a cross-functional team working on a number of projects, where I ensured user-centered approaches in agile software development environment.

Oct 2014 – Dec 2014 · 2 mos · Greater Karlsruhe Area

• I assisted a team of web designers in relaunching the website of media lab at the university by planning, conducting, as well as analysing the results of a series of usability tests performed on the old version of the website.

Sep 2014 – Sep 2014 · 0 mo · Greater Freiburg Area

• I spent four weeks interning at one of Schenker's German branches (for multiple departments that included Ocean Freight, Exhibition/Special Transport, Air Freight, IT, Sales, and Warehousing/Logistics) to have a better insight into the everyday activities at a multinational corporation.

Jan 2013 – Jul 2013 · 6 mos · Jakarta, Jakarta, Indonesia

• I served as an intern for IT department (where I developed a web-based application to support Logistics department) and Sales Planning department (where I was responsible for a series of presales activities) at the Indonesian branch of one of the largest logistic companies in the world.

Sep 2011 – Sep 2012 · 1 yr · London Area, United Kingdom

• I accompanied social workers on home assessments in various parts of the country to ensure smooth communication with clients by providing both parties with required support of English/Indonesian interpretation.