Suhail Hussain

Operations Associate

Ahmedabad, Gujarat, India14 yrs 4 mos experience

Highly Stable

Key Highlights

Over a decade of experience in P&C Insurance operations.
Led a team of 35+ professionals in optimizing processes.
Expert in multiple insurance management platforms.

Stackforce AI infers this person is a P&C Insurance Operations Leader with expertise in process optimization and team management.

Contact

Skills

Core Skills

Property And Casualty InsuranceOperations ManagementProject PlanningInsurance OperationsTeam LeadershipClient SatisfactionCustomer ServiceProblem Solving

Other Skills

AppliedInsuranceIvansAMS360Applied Epic Agency Management SystemAnalytical SkillsAgency MatrixBusiness Process Outsourcing (BPO)Business Relationship ManagementCSR24Canada InsuranceCertificates Of InsuranceClient Issue ResolutionClient Requirement UnderstandingCommercial Insurance

About

With over a decade of experience in ITES, I specialize in managing U.S. and Canadian Property and Casualty (P&C) Insurance operations. As Operations Manager at United Alliances, I lead a team of 35+ professionals to deliver seamless end-to-end back-office support for 50+ insurance agencies, MGAs, and brokers. My role encompasses optimizing processes, conducting platform audits, and providing hands-on training in P&C coverage, ensuring agents can focus on client engagement and conversions. Skilled in platforms such as Applied Epic, CSR24, Agency Matrix, EZLynx, PL Rater, and AMS360, I am committed to streamlining insurance operations for efficiency and client satisfaction. My mission is to simplify insurance complexities through process innovation and strategic solutions, enabling organizations to enhance performance and achieve better outcomes.

Experience

14 yrs 4 mos

Total Experience

3 yrs 2 mos

Average Tenure

1 yr 4 mos

Current Experience

United alliances

Operations Manager - P&C US/Canada Insurance

Jan 2025 – Present · 1 yr 4 mos · Cleveland, Ohio, United States · Remote

As Operations Manager at United Alliances, I oversee seamless end-to-end onboarding and craft robust client retention strategies for 50+ U.S. Insurance Agencies, MGAs, and Brokers. From prospect data entry and quote prep to policy binding, endorsements, certificates, audits, and claims—we handle the back-office heavy lifting, so you don't have to.
Insurance doesn't need to be complicated. We streamline the process so agents can focus on what truly matters—clients and conversions.
I drive peak efficiency through rigorous platform audits, process optimizations, and hands-on P&C coverage training for my 35+ team. Expert in Applied Epic, CSR24, Agency Matrix, EZLynx, PL Rater, AMS360, and more—delivering precision and value that powers your growth.
Passionate about tech-driven innovation in insurance ops. Let's connect to simplify your workflow and scale success! 🚀

AppliedInsuranceIvansProperty and Casualty InsuranceAMS360Applied Epic Agency Management System+52

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4 roles

Team Leader - P&C US/Canada Insurance

Promoted

Jul 2024 – Jan 2025 · 6 mos

Business Relationship ManagementProject PlanningKey Performance IndicatorsApplied Epic Agency Management SystemCertificates Of InsuranceU.S. Insurance+9

Assistant Team Lead - P&C US/Canada Insurance

Promoted

Jul 2021 – Jul 2024 · 3 yrs

Client Satisfaction, Team Development, Goal Setting and Performance Monitoring, Workplace Discipline, Employee Relations, Logistics Support, Policy Compliance, Recruitment Assistance.

Client Issue ResolutionTeam Engagement OptimizationManaging AssociatesSustainable Resource AllocationMicrosoft PowerPointU.S. Insurance+41