Nov 2023 – Jan 2025 · 1 yr 2 mos · Noida, Uttar Pradesh, India

• I specialize in optimizing the job posting process at Bold by utilizing advanced NLP tools like LLMs such as GPT 3.5 and 4.
• My primary responsibilities include condensing lengthy job descriptions into concise and engaging summaries for our jobs portal.
• Additionally, I extract relevant data from detailed job descriptions, ensuring accuracy and completeness in showcasing key information on the portal.

Nov 2021 – Nov 2023 · 2 yrs · Noida, Uttar Pradesh, India

• Worked on a Template Ranking project for a resume website by making use of Reinforcement Learning. Used Epsilon Greedy approach to rank the templates. Generated an uplift in conversion rate, resulting in additional revenue.
• Worked on the feature engineering and data pipeline creation for the customer conversion project. Used predictive modeling to show personalized pricing on the payment page. Generated a lift in sales, contributing to increased revenue.
• Worked on Customer Chargeback Prediction problem to flag customers that can apply for a chargeback and thus reducing the potential cost of bank penalties.
• Worked on a POC for designing template skins in HTML/CSS by just using a FIGMA JSON file with the help of Chat GPT Turbo.
• Created a tool for the SEO team to automatically redirect old URL links to new URL links during migration activity. Used Universal Sentence Encoder for providing a semantic match and the Longest Common Subsequence algorithm for providing a keyword match.

Sep 2020 – Nov 2021 · 1 yr 2 mos

• Developed a Holistic View of Feedback, a business solution to enhance Customer Experience by implementing ML & NLP on feedback collated from multiple channels. The classification boosted
• Customer Happiness Index by 14%.
• Used text classification to automatically assign user tickets to corresponding teams for reducing the time to resolution for the internal IT/infra teams.

Jul 2019 – Sep 2020 · 1 yr 2 mos

• Developed Cloud-based REST APIs to provide solutions around Account Opening, Maintenance, and Deletion to customers using Spring Boot and Java microservices.
• Worked alongside Business Analysts to gather business requirements and plan a road map for the successful integration of new product ideas in the existing system.

Jul 2018 – Jul 2019 · 1 yr

• Worked in the Production Support team to resolve customer issues caused due to service failures or data issues.
• Wrote Python scripts to automate manual periodic tasks thus reducing manpower and time taken.
• Worked as a part of the Campus hiring team to provide placement insights from college students' perspectives for improving the Graduate hiring program.

Jun 2017 – Jul 2017 · 1 mo · Gurgaon, India

• Worked on Voice Recognition project
• Worked on
• Java
• MongoDB
• Spring
• JSON

Jun 2016 – Jul 2016 · 1 mo · Mohali, India

• Added Java to my skill set here