Jun 2023 – Dec 2023 · 6 mos

Apr 2022 – Jun 2023 · 1 yr 2 mos · Mumbai, Maharashtra, India

Sep 2021 – Mar 2022 · 6 mos · Mumbai, Maharashtra, India

May 2021 – Sep 2021 · 4 mos · Bengaluru, Karnataka, India

• Hiring for Lead Product and CPO's Office

May 2020 – Apr 2021 · 11 mos

Dec 2019 – May 2020 · 5 mos · Mumbai Area, India

• Effective utilization of recruitment sources like job portals, vendors, employee referrals, campuses, etc.
•  Retention & continuous monitoring of attrition trends.
•  Responsible for achieving targets by adhering to process, conducting weekly interactions with the BU heads
•  Managing talent acquisition and recruitment end to end processes, Working knowledge of ATS and databases
•  Screening and interviewing lateral candidates, Negotiating and extending offers, managing onboarding process, Drive
• the Employee Referral Program
•  Specializing in Bulk Hiring and Campus Recruitment. Hiring from Job Fairs

Apr 2018 – Sep 2019 · 1 yr 5 mos · Mumbai Area, India

• At Bizongo, we believe that creativity and technology, when applied with a mindset of sustainability, can create massively uplifting solutions. We are in the business of creating such solutions for the unnerving problems of packaging.
• Determine current staffing needs and produce forecasts
• Develop talent acquisition strategies and hiring plans
• Lead employment branding initiatives
• Perform sourcing to fill open positions and anticipate future needs
• Plan and conduct recruitment and selection processes (interviews, screening calls etc.)
• Take steps to ensure positive candidate experience
• Assist in employee retention and development
• Organize and/or attend career fairs, assessment centers or other events
• Use metrics to create reports and identify areas of improvement

Apr 2016 – Mar 2018 · 1 yr 11 mos · Clark, New Jersey

• GEP's vision is to provide customers the most creative, most effective and highest value end-to-end procurement and supply chain solutions.
• My responsibilities here include;
•  Responsible for day to day interaction with Global Team/HR business partners
•  Conduct interactions with internal customers in a timely, professional and responsive manner
•  Identify & communicate continuous improvement opportunities and strategies
•  Conduct role briefing with positions owners and set expectations for recruitment process
•  Follow agreed recruitment/candidate sourcing process desired results
•  Create and execute multi-channel sourcing strategy to source candidates relevant to client profile and/or building talent pool for current and future requirements
•  Use competency interviewing to identify and differentiate strong candidates while short-listing
•  Develop and implement sourcing strategy & channels to build relevant talent pools
•  Effectively communicate position opportunity and GEP’s value proposition
•  Manage all candidates effectively throughout recruitment process
•  Develop/maintain relationships and seek referrals of other candidates
•  Manage candidate expectations and ensure timely and constructive feedback

Oct 2014 – Dec 2015 · 1 yr 2 mos · Netherlands · Remote

Jan 2013 – Jul 2014 · 1 yr 6 mos · Mumbai Area, India

• Employee Relations and Communication.
• Handling employee queries & grievances and ensuring swift response time.
• Handling the complete recruitment cycle.
• Handling the Pre-Boarding process and Joining Formalities.
• Carrying out the HR Generalist activities
• Using Job Portal to source profiles and to post requirements.
• Maintain personnel files, maintaining trackers and other HR generalist activities
• Conduct the Induction Program for the new recruits on policies, procedures and hierarchy system of the company.
• ? Organize a meeting with the HOD of each department to orient new member about various departments, people and their goals.

Feb 2011 – Jan 2013 · 1 yr 11 mos · Powai

• Worked as an Acting Account Manager.
• Handled a team of 2-3 people, Looking for something challenging with complete utilization of my potentials.
• Source, screen, and coordinate interviews for prospective candidates.
• Full-cycle recruiting for all disciplines across our international landscape, primarily for Finance, Legal, Retail, IT and Oil & Gas sector.
• Develop pipelines of candidates for assigned positions in the International Division, including both national and international assignments.
• Pre-screen applicants for hiring managers where appropriate and feasible.
• Provide on the job training & mentoring to other recruiters.
• Researching & recruitment for all Sectors.
• Responsible for passive candidate recruitment.
• Effectively done executive research & talent acquisition through head hunting.
• Successfully done team mapping & department mapping
• Perform other related duties as assigned
• Have successfully handled key accounts/clients worldwide.

Sep 2009 – Feb 2011 · 1 yr 5 mos · Mumbai Area, India

• Handling calls from 3 customers in Ireland.
• To address billing, payment and refund queries for the customers.
• Taking ownership and calling back later the guest to check whether their problem is resolved if needed
• Weekly reports being pulled up for checking the quality scores.
• Mentoring new colleagues with customer services related queries.
• Ensuring customer satisfaction on each and every call.

Oct 2007 – Nov 2008 · 1 yr 1 mo · Mumbai Area, India

• Handling calls from Barclays Bank customers in UK.
• To address customer service issue for the customer.
• Ensuring quality score 85% and above in terms of resolution.
• Ensuring query is resolved and no call back from customer for the same issue.