Sumit Varshney — Operations Associate
IDFC FIRST Bank empowers me to address social media escalations efficiently, ensuring resolutions within 24 hours. My role involves handling fast-paced challenges while contributing to the organization's customer-centric goals. A Bachelor of Commerce graduate from Mumbai University, I bring strong communication skills, effective prioritization, and teamwork to every task. Motivated by opportunities to support organizational success, I aim to enhance my expertise in dynamic environments.
Stackforce AI infers this person is a Customer Service Specialist in the Banking sector.
Location: Mumbai, Maharashtra, India
Experience: 7 yrs 6 mos
Skills
- Customer-focused Service
Career Highlights
- Expert in resolving social media escalations swiftly.
- Strong communication and teamwork skills.
- Customer-focused approach in banking services.
Work Experience
Tata Capital
Finance Officer (7 mos)
IDFC FIRST Bank
Social Media Representative (1 yr 11 mos)
Kotak Mahindra Bank
Assistant Manager (2 yrs 8 mos)
ICICI Bank
Phone Banking Officer (2 yrs 4 mos)
Education
Bachelor of Commerce - BCom at Mumbai University Mumbai
