Sunaina Gandhi

Business Development Executive

Bengaluru, Karnataka, India8 yrs 1 mo experience
Highly Stable

Key Highlights

  • 8+ years of experience in diverse marketing roles.
  • Proven track record of driving brand growth and customer engagement.
  • Expert in crafting impactful marketing strategies.
Stackforce AI infers this person is a Marketing Professional with expertise in Brand Management and Consumer Engagement across F&B and Retail sectors.

Contact

sunainagan@gmail.comLinkedIn

Skills

Core Skills

Brand ManagementBrand StrategyBrand MarketingPeople ManagementP&l ManagementCustomer AcquisitionProduct ManagementMarket ResearchMarketing StrategyAccount ManagementCreative DevelopmentSocial Media MarketingMarketing Activation

Other Skills

Go-to-Market StrategyBrand Health TrackingContent StrategyContent ManagementCorporate BrandingSocial MediaCampaignsBrand ActivationLeadershipNew Store OpeningsCross-functional Team LeadershipCommunity EngagementMulti-Store OperationsConsumer BehaviorCustomer Satisfaction

About

Marketing, to me, starts with a simple question: why do people choose one brand over another? Over the last 8 years, I’ve been obsessed with answering that question. What makes a consumer choose one thing over another in a world full of products and services. This curiosity has shaped my journey. I have worked across F&B retail, QSR, logistics, hospitality, and FMCG, with brands like Starbucks India and Delhivery, as well as global brands through agency partnerships including Marriott, Taj Hotels, L’Oréal, Future Group, and Lodha Developers. My work sits at the intersection of brand storytelling, marketing strategy, and commercial impact. What excites me most about marketing is building brands that live in culture and in the consumer’s daily life. I learned early in my career that marketers need to understand every minute of their consumer’s life to truly create successful marketing strategies. Currently, I’m exploring opportunities in similar domains, and I’m open to roles in Mumbai, Bengaluru, UAE, Singapore, and other global markets. If you’re building brands, scaling products, or shaping consumer experiences, I’d love to connect. Drop me a message here or email me at sunainagan@gmail.com

Experience

8 yrs 1 mo
Total Experience
1 yr 4 mos
Average Tenure
--
Current Experience

Delhivery

Brand Manager

May 2025 – Nov 2025 · 6 mos · Bengaluru, Karnataka, India · On-site

  • Established core brand identity (“Every Shipment Matters”), positioning framework, brand book and strategy to drive top-of-mind awareness (TOMA)
  • Led Social Media, Corporate PR and annual content strategy, drove ~15% follower growth and improved engagement.
  • Executed corporate branding across first-mile, mid-mile and last-mile vehicles, rider assets, merchandise, and office spaces to build on-ground visibility
  • Developed service-line communication strategies for performance marketing campaigns
  • Led Delhivery Direct’s (D2C service line) regional launch in 4 cities in India. 30% month-on-month growth in brand search volume
  • Ran seasonal Festive campaign (Rakhi) that acquired 15k+ new customers and boosted seasonal revenue
  • Executed on-ground brand activations to drive app downloads and immediate order conversions; pilot activation resulted 25+ successful orders amidst a festival.
Go-to-Market StrategyBrand ManagementBrand Health TrackingBrand MarketingContent StrategyContent Management+2

Career break

Travel

Sep 2024 – Mar 2025 · 6 mos

  • Family time & Travel

Starbucks india

3 roles

District Manager

Promoted

Jan 2024 – Aug 2024 · 7 mos · Mumbai, Maharashtra, India · On-site

  • Owned a portfolio of 10 stores (contributing to 15% of regional topline), with full P&L ownership including workforce management (hiring, training sessions, grooming young talent)
  • Store-level turnaround leading to two stores becoming profitable in a highly saturated district
  • Drove hyperlocal sales strategies through home deliveries (apart from quick commerce), local community activations and partnerships improving customer satisfaction and recurring footfalls.
  • Launched the country’s first ‘Sunday Workshops’ across all stores, generating an incremental AED 1,000+ in monthly revenue
  • Coached and developed store managers and managed a team of 72 members. Strengthening leadership pipeline and overall store performance
People ManagementLeadershipNew Store OpeningsCross-functional Team LeadershipCommunity EngagementP&L Management+9

Category Manager - Food

Oct 2022 – Dec 2023 · 1 yr 2 mos · Mumbai, Maharashtra, India · On-site

  • Delivered 12% food sales growth and an 8% uplift in Food ticket size through a menu optimization project
  • Introduced 20+ new SKUs across 5 sub-categories within 5 months, enhancing product mix, selection width and customer appeal
  • Optimized bottom line margin for the food category by ~5% within 8 months
  • Analyzed SKU-level profitability, product liquidation and category gaps to identify new product development and launch opportunities
  • Annual price analysis and pricing architecture
  • Launched a new sub-category within a record time of 10 days - Grab n go sandwiches for airport stores
LaunchesCross-functional Team LeadershipMarket ResearchDemand ForecastingStrategic ThinkingTrend Analysis+9

Assistant Manager - Marketing & Branding

Dec 2019 – Sep 2022 · 2 yrs 9 mos · Mumbai, Maharashtra, India · On-site

  • Led national and regional marketing campaigns to strengthen brand awareness and drive customer engagement, including ATL and BTL activations
  • Delivered marketing communications and 360-degree campaigns for 25 city launches (each achieving 1000+ Day 1 transactions) and 100+ store openings
  • Integrated marketing campaigns for new product launches, seasonal topical campaigns, celebrity partnerships.
  • Drove INR 3 Cr. in revenue during the first month through product launches – such as the 1L Starbucks beverage during COVID
  • Rebranded Starbucks India’s in-store and out-of-store communication strategy (“It Starts With Your Name”) in-line with expansion goals
  • Launched the multi-lingual campaign ‘It Starts with your Name’; resulting in a 5.5% transaction growth (cross-functional collaboration)
  • Maintained consistent brand tonality across stores and launched Digital Menu Boards across India, making Starbucks India the first market globally to do so
  • Established an integrated Online Reputation Management (ORM) for real-time brand sentiment tracking and seamless collaboration with customer service
  • Managed agency partners across digital media, creative, PR and ORM functions.
  • Business partnerships like Mastercard, Paytm, and celebrity brand partnerships
Brand ActivationPositioning (Marketing)Cross-functional Team LeadershipBrand EquityBrand AwarenessBrand Communication+25

Kinnect

Senior Account Executive

Oct 2018 – Oct 2019 · 1 yr

  • Managed large-value real-estate and FMCG accounts, delivering end-to-end campaign execution and ensuring client deliverables; end-to-end execution of photoshoot and creative production
  • Drafted long-form and short-form copy for client campaigns, websites, and social channels
  • Clients Managed - Lodha Group (multiple properties), Future Group, Spencer Retail, fbb
Brand CommunicationCreative DevelopmentCampaignsAccount ManagementCopywritingCreative Content Creation

Mindshift interactive

2 roles

Assistant Account Manager

Apr 2018 – Jul 2018 · 3 mos

Brand CommunicationCreative DevelopmentCampaigns

Social Media Executive

Feb 2017 – Mar 2018 · 1 yr 1 mo

  • Managed leading hospitality clients in India
  • Copywriting, photoshoots, end-to-end social media and campaign management
  • Clients Managed - Marriott Mumbai Sahar, The Taj Mahal Palace, Aegon Insurance, Decléor (L’Oréal Group)
Brand CommunicationCreative DevelopmentCampaigns

Palm pr

Social Media Marketing Intern

Oct 2016 – Dec 2016 · 2 mos · London Area, United Kingdom

Social Media MarketingCopywritingStrategic Public Relations Planning

University of leeds

Link to Leeds - Intercultural Ambassador

Feb 2016 – Sep 2016 · 7 mos · Greater Leeds Area

CopywritingMarketing Activation

Pspl advertising pvt. ltd.

Copywriting Intern

Apr 2015 – Apr 2015 · 0 mo · Greater Indore Area

Education

University of Leeds

Master's degree — Advertising and Marketing

Devi Ahilya Vishwavidyalaya

Bachelor of Commerce (B.Com.)

The Institute of Company Secretaries of India

Company Secretary - Intermediate Level — Company Law and Corporate Compliances