Apr 2021 – May 2022 · 1 yr 1 mo · Gurugram, Haryana, India · Hybrid

• One checkout for brand agnostic experience, minimise booking bounce rate and struggle score for travellers.

Jan 2020 – Apr 2021 · 1 yr 3 mos · Hyderabad · On-site

• Worked on core services in Azure Compute which handle the core APIs of Azure like createVM, deleteVM, moveVM etc
• ◦ Implement API to notify network co-location status for Virtual Machine and Disk Services and make user aware of any potential increase in latency.
• ◦ cross-regions restore points for failover scenarios.

Jul 2017 – Jan 2020 · 2 yrs 6 mos · Greater Hyderabad Area · On-site

• Worked on Customer Agent facing central portal which Amazon CS Agents use for resolving customer issues related to orders, subscriptions, digital, devices etc. Landing page which aims to reduce customer handling time.
• ◦ Work category specific troubleshooting widget which recommend possible customer issues and suggesting the right workflows using a rule based engine and allow agents to execute the right workflow directly from the landing page.

Jul 2012 – Jun 2014 · 1 yr 11 mos · Nodia · On-site

• Worked on Samsung Tools and Apps Development team for Automation
• ◦ Android application development & Compatibility Test Suit for Samsung KNOX Security Platform framework.
• ◦ Automated the process of UI testing of Android applications using google Android UI Automator saving significant manpower.
• ◦ Tech : Java, Android, Google Android tools like CTS and Automator.