SUNIL SINGH DHAMI

Operations Associate

Lucknow, Uttar Pradesh, India1 yr 11 mos experience

Key Highlights

  • Expert in Last Mile Operations Management.
  • Strong coordination with delivery partners.
  • Proven problem-solving and adaptability skills.
Stackforce AI infers this person is a Last Mile Operations Specialist with strong logistics and operational management expertise.

Contact

Skills

Core Skills

Last Mile Operations Management

Other Skills

Delivery Partner / Rider CoordinationProblem-Solving & AdaptabilityTeamwork & CollaborationOperational Metrics Monitoring (OTD, SLA Compliance, Order Accuracy)Inventory Control & Stock AccountabilityReal-Time Operations TrackingOrder Fulfillment & Dispatch ManagementOperational Problem SolvingMerchandisingAthlete ManagementEconomics EducationCascading Style Sheets (CSS)Inventory ManagementHindiOperational Efficiency

Experience

1 yr 11 mos
Total Experience
1 yr
Average Tenure
11 mos
Current Experience

Zepto

Store Captain - Last Mile Operations

Jun 2025Present · 11 mos · Lucknow, Uttar Pradesh, India · Hybrid

  • As a Store Captain, I was responsible for overseeing and coordinating the store’s end-to-end last mile operations, ensuring efficient order fulfillment and seamless delivery experiences for customers. My role required strong operational oversight, real-time decision-making, and effective coordination between store staff and delivery partners to maintain high service standards.
  • A core aspect of my role involved managing last mile delivery operations, where I monitored rider activities and tracked delivery progress to ensure timely order dispatch and on-time customer delivery. I actively coordinated with delivery riders to address operational hurdles, resolve route or delivery challenges, and ensure smooth execution of daily delivery schedules.
Last Mile Operations ManagementDelivery Partner / Rider Coordination

Decathlon sports india

Omni Sports Leader

Jan 2025Apr 2025 · 3 mos · Prayagraj, Uttar Pradesh, India · On-site

Problem-Solving & AdaptabilityTeamwork & Collaboration

Decathlon india

Sports Specialist

Dec 2023Dec 2024 · 1 yr · Lucknow, Uttar Pradesh, India · On-site

  • Develop and execute comprehensive marketing strategies and campaigns that align with the company's goals and objectives. Lead, mentor, and manage a Mountain Sports fostering a collaborative and results-driven work environment.

Education

Babasaheb Bhimrao Ambedkar University (BBAU), Lucknow

Master of Arts - MA — Economics

Sep 2021Sep 2023

BBAU

Master's Degree

Jan 2021Jan 2023

University of Lucknow

Bachelor of Commerce Honors - B.Com (Hons) — Finance

Jun 2018Aug 2021

Lucknow University

Bachelor of Commerce

Jan 2018Jan 2021

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