Suraj Topare Jain — Operations Associate

I am an Associate Lead at Global Payments Inc., a leading provider of payment technology and software solutions. I joined the company in June 2021 and I am part of the Site Reliability Engineering (SRE) team, where I am responsible for the strategy and roadmap of automation solutions, Application and Production Support. With over 9 years of experience in the Development Lifecycle at Atos, Capgemini and Global Payments,I have consistently demonstrated my ability to lead end-to-end product support and maintenance. I have delivered every deliverable within specified SLAs with the highest customer satisfaction, handled priority tickets with utmost quality, and managed scope, timeline, tickets, and tasks for the team in my previous roles. I am proficient in C#, ASP.Net, SQL, Oracle, Linux, IIS 6, Monitoring tools like Data-Dog, Sentry, Release and source control Tools like Octopus GIT, TFS , ClearCase. Ticketing applications such as Foot-prints, Service Now, Service Manager, and ICD. I am also skilled in troubleshooting and cloud computing, and I have earned multiple certifications from Coursera in Google Cloud Fundamentals, Developing a Google SRE Culture, and Logging, Monitoring and Observability in Google Cloud. I am an enthusiastic learner, and I have achieved several milestones, such as Employee of the Month at TSYS in December 2022 and the Excellence Award at Atos India in June 2018. I am also a committed team player and can work in a fast-paced environment. My strengths lie in my ability to think clearly, communicate effectively, and learn new skills and technologies. With my proven track record, I am confident that I can make a valuable contribution to any organization.

Stackforce AI infers this person is a Fintech professional with strong expertise in Site Reliability Engineering and automation solutions.

Location: Pune, Maharashtra, India

Experience: 11 yrs 1 mo