Suvro Shankar Ghosh

Head of Design

Bengaluru, Karnataka, India16 yrs 7 mos experience
AI EnabledHighly Stable

Key Highlights

  • 16 years of experience in Data Science and Analytics.
  • Led AI initiatives across multiple industries.
  • Expert in predictive modeling and customer insights.
Stackforce AI infers this person is a Data Science and AI expert with extensive experience in CPG, Hospitality, and Automotive industries.

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Skills

Core Skills

Artificial Intelligence (ai)GenaiMachine LearningData AnalysisChatbot DevelopmentProject ManagementPredictive ModelingPredictive AnalyticsMarket ResearchStatistical ModelingMarket Intelligence

Other Skills

Agile MethodologiesAlteryxAnalysisAnalytical SkillsAnalyticsApplied Machine LearningAutomotiveBusiness AnalysisBusiness AnalyticsCluster AnalysisCognosCompetitive AnalysisCustomer InsightCustomer Relationship Management (CRM)Data Mining

About

Results-driven leader with a PG Diploma in Advanced Analytics from ISB and over 16 years of experience, including 8 years in global environments, spearheading GenAI, Data Science, and Advanced Analytics initiatives across Sales Effectiveness, MMM, RGM, and Supply Chain Demand Forecasting, with proven impact across CPG, Hospitality, Automobile, Manufacturing, Pharmaceutical, and Telecom industries. Expertise in a wide spectrum of Data Science concepts - Advanced Statistics, Exploratory Data Analysis, Data Mining, Predictive Modelling, Machine Learning, and Model Building. Showcased deep expertise in AI & ML platforms, insights reporting, and Customer decisioning Proficient in leading end-to-end Project Management of multiple Data Analytics Projects spanning various domains such as sales, finance, ecommerce, marketing, supply & demand planning, digital & consumer insights. Provided leadership, strategic direction, and development oversight for teams delivering specialized services aligned with the business objectives of the Enterprise Analytics division and its consumers. Understanding of techniques like Price Elasticity models, Sales Promo Uplift Modelling, MMM. Previously Member of Atos Expert Community. Nominated for Atos Expert Community Convention in 2018 at Madrid to presented use case on Google's Knowledge Graph. Experienced in leading and managing projects of 20+ team members (Onsite/Offsite/Across Locations). Collaborate with Data Engineer, ML Engineers, AI Architects and Solution Managers to create DL and statistical models Onsite experience in visiting Ireland, Brazil, Spain, Netherlands, Switzerland. Create a highly engaged and agile team to tackle AI solution projects. Presented in various webinar (IIM,IIFT, TISS) & conferences paper contribute to different AI Related University Events. Paper published about Human Activity Recognition Prediction using Machine Learning model in IIT Patna. Lead the innovation and exploration of new data and analytics techniques to drive the next frontier in D&A use in the business. Manage internal team and 3d party teams to deliver results. Address priority business questions vis D&A solutions with a proven value/efficiency unlock.

Experience

16 yrs 7 mos
Total Experience
1 yr 10 mos
Average Tenure
1 yr 7 mos
Current Experience

Mahindra group

2 roles

Head – AI Solutions (MFCWL),AI Division Mahindra Group

Promoted

Dec 2025Present · 6 mos · On-site

  • Lead the AI & ML team at Mahindra First Choice business within the Mahindra AI division.
Artificial Intelligence (AI)GenAiAutomotivePricing AnalysisApplied Machine LearningChatbot Development

Sr. Expert - AI Solutions (MHRIL), AI Division Mahindra Group

Oct 2024Nov 2025 · 1 yr 1 mo · On-site

  • Lead the AI & ML team at Mahindra Holidays, driving innovative solutions within the Mahindra AI division.
  • Developed an ML-powered propensity engine to identify high-potential members for quality referrals. This system leverages activity patterns, spending behaviour, and trends, integrating GenAI for smart lead allocation and personalized pitch scripting. The result was a 20% increase in quality lead generation and a 10% boost in lead conversions.
  • Launched a centralized AI-driven platform to consolidate and analyze customer sentiment data from multiple channels, including post-holiday feedback, in-resort feedback, member complaints, call recordings, emails, social media, and ticketing systems. This initiative provides real-time insights and automates categorization for data-driven decision-making.
  • Directed the creation of AI applications, including chatbots, to improve customer engagement and operational efficiency.
  • Implemented an innovative solution that simplifies data analysis by enabling users to interact with complex datasets through AI-based natural language queries.
GenAiArtificial Intelligence (AI)Large Language Models (LLM)Machine LearningTeam LeadershipMultimodal Prompting

3ai

3AI Thought Leaders

May 2024Present · 2 yrs 1 mo · Remote

GenAiArtificial Intelligence (AI)

Colgate-palmolive

Senior Data Scientist Manager in Digital and Analytics CoE

Sep 2021Oct 2024 · 3 yrs 1 mo · Mumbai, Maharashtra, India · Hybrid

  • Led the evangelisation of data sciences at Colgate-Palmolive, developing ROI models for market analysis and managing partner relationships.
  • Integrated multiple data sources into a single platform, optimizing end-to-end delivery of solutions.
  • Managed and implemented various visualization and advanced analytics projects for sales, finance, ecommerce, and more.
Customer InsightBusiness AnalyticsTeam ManagementArtificial Intelligence (AI)Project ManagementDigital Marketing+5

Atos

Lead Data Scientist

Oct 2016Sep 2021 · 4 yrs 11 mos · Bengaluru, Karnataka, India · Hybrid

  • Developed and championed product strategies for complex platform components in the CPG industry, leading to successful new product launches and market activation plans.
  • Identified and resolved strategic data issues to ensure team met scientific and technical goals.
  • Led Advance Analytics Intelligent Supply Chain global project, utilizing Principle Component model for Customer Satisfaction Index analysis and sales forecasting based on macroeconomic factors.
Customer InsightArtificial Intelligence (AI)Project ManagementDigital MarketingCustomer Relationship Management (CRM)Management+3

Royal dutch shell

Assistant Manager In Analytics

May 2016Sep 2016 · 4 mos · Chennai Area, India

  • Led demand forecasting and planning for Services at Royal Dutch Shell, predicting demand and supply beyond contracted work.
  • Developed cost/volume based, task-based, and resource-based forecasts for a 0-3 month period.
  • Achieved accurate demand predictions, optimizing resource allocation and closing gaps between demand and supply.
Market ResearchTeam ManagementPredictive AnalyticsCustomer Relationship Management (CRM)Analytical SkillsStatistical Data Analysis

Ispat industries ltd

Deputy Manager In Analytics

May 2013Apr 2016 · 2 yrs 11 mos · Kolkata · On-site

  • Developed predictive modeling techniques using statistical models like Logistic Regression and Regression to analyze Customer Satisfaction Index.
  • Facilitated Six Sigma projects to improve efficiency and mitigate risk assessments in collaboration with key stakeholders.
  • Worked closely with Line of Business and Risk Management to maximize data intelligence and implement new statistical models for Ispat Industries Ltd in Kolkata.
Data AnalysisSix SigmaCustomer InsightStatistical ModelingProject ManagementCustomer Relationship Management (CRM)+1

Ford motor company

Statistical Consultant

Mar 2012Feb 2013 · 11 mos · Chennai

  • Utilized ARIMA models for time series analysis in South America Segmentation forecast, improving business plan accuracy.
  • Conducted text mining analysis to enhance customer experience during the Ignition Switch Recall.
  • Provided strategic insights based on statistical analysis, collaborating closely with the business unit.
Statistical ModelingTeam ManagementMarket IntelligenceQuantitative ResearchStatistical Data Analysis

C marc (india) pvt ltd

Research Analyst

Jul 2010Feb 2012 · 1 yr 7 mos · Kolkata Area, India

  • Conducted Pharmaceutical Data Analysis and New Product Launch related analysis for corporate clients.
  • Developed future forecast and statistical reporting strategies using Predictive Modeling and Regression Analysis.
  • Prepared analytical research data models and presentations for client meetings, including Feedback Report analysis for Multi Specialty & Super Specialty Hospitals.
Data AnalysisMarket ResearchQuantitative ResearchCompetitive AnalysisStatistical Data Analysis

Data-core systems inc.

Project Associate

Sep 2009Aug 2010 · 11 mos · Kolkata, West Bengal, India

  • Managed USA Media Market Research activities at TNS Kantar, ensuring data quality and delivering insights on Return Path Data Services.
  • Responsible for Media competitive project, providing client deliverables and enhancing TV Audience Measurement.
  • Developed skills in data analysis, project management, and client communication at Data-Core Systems Inc.
Data AnalysisMarket ResearchCustomer InsightBusiness AnalyticsQuantitative Research

Motorola mobility

Job Student

Aug 2008Dec 2008 · 4 mos · Kolkata Area, India

  • Analyzed sales study of Motorola mobile phones in four zones to identify disparities.
  • Concluded that sales were consistent across all zones, indicating a balanced market.
  • Utilized data analysis skills to draw meaningful insights for Motorola Mobility.
  • Developed strong analytical skills and market research expertise.
Data AnalysisMarket ResearchTime Series AnalysisSPSSRegression

Education

Indian School of Business

Advanced Managment Programme in Business Analytics — Data Science

Jan 2016Jan 2017

CHANDIGARH UNIVERSITY

Master of Science - MS — Data Science

Sep 2021Oct 2023

University of Calcutta

Post Graduate Diploma — Applied Economics and Information Management

Jan 2007Apr 2009

University of Calcutta

B.Sc

Jan 2004Jan 2007

Sinthi Ramakrishna Sangha Vidhyamandir

Science

Jan 2002Jan 2004

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