Swapnil Thorat

Software Engineer

Pune, Maharashtra, India6 yrs 8 mos experience

Key Highlights

  • 6+ years of experience in ServiceNow development and administration.
  • Expertise in ITIL Management and various ServiceNow modules.
  • Certified in multiple ServiceNow domains including CSA and CAD.
Stackforce AI infers this person is a ServiceNow Developer with expertise in ITSM and automation in enterprise environments.

Contact

Skills

Core Skills

Servicenow

Other Skills

Technical DocumentationCMDBCSDMProject Portfolio ManagementAgileProcess AutomationApplication User InterfaceSecurity and Restricting AccessApplication AutomationManaging ApplicationsDesigning and Creating an ApplicationMicrosoft OfficeMicrosoft ExcelManagementMicrosoft Word

About

I develop and troubleshoot applications using ServiceNow, a tool used in ITIL Management. I have 6+ years of experience in ServiceNow platform as both a developer and an administrator. I have worked on various ServiceNow modules, such as Incident, Problem, Change, Service Catalog, Knowledge, Configuration (CMDB), and have implemented and tested them according to the business requirements. I have also used transform maps, data sources, and different transform scripts for data loads and management, and have integrated ServiceNow with third-party tools using REST messages. Experience in working with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Script Actions, ACL's, Release Activities, Upgrades, Patched, Clones, Restores, Catalog items. Additionally, I have extensive knowledge of ServiceNow best practices and features, and have published and installed multiple applications on GitHub. I have also earned several certifications, such as CSA, CAD, CIS-SPM, CIS- DF- CMDB & CSDM and Micro-Certifications.

Experience

6 yrs 8 mos
Total Experience
2 yrs 4 mos
Average Tenure
1 yr 11 mos
Current Experience

Roche

Programmer Analyst

Jul 2024Present · 1 yr 11 mos · Pune, Maharashtra, India

Accenture

Application Development Senior Analyst

Jul 2022Jun 2024 · 1 yr 11 mos · Pune, Maharashtra, India

Technical DocumentationServiceNow

Atos

System Engineer

Sep 2019Jul 2022 · 2 yrs 10 mos · Pune, Maharashtra, India

Education

Sinhgad Institute of Technology & Science

Bachelor of Engineering

Jan 2015Jan 2019

Jawahar Navodaya Vidyalaya - JNV

Higher Secondary Certificate (HSC)

Apr 2008Mar 2015

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