Sydney Wilson

Product Manager

Rainbow City, Alabama, United States7 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in managing academic verification processes at scale.
Proven track record in team management and cross-functional collaboration.
Strong analytical skills with a focus on data-driven decision making.

Stackforce AI infers this person is a Product Manager with expertise in SaaS and data-driven education solutions.

Contact

Skills

Core Skills

Product ManagementData Analysis

Other Skills

Product DevelopmentProject ManagementData EntryGoogle SuiteMicrosoft OfficeProduct LaunchFraud InvestigationsKusto Query Language (KQL)GitHubGitHub CopilotContract NegotiationContract ManagementContract RecruitmentFraud DetectionFraud Prevention

Experience

7 yrs 9 mos

Total Experience

2 yrs 7 mos

Average Tenure

3 yrs 4 mos

Current Experience

Github

2 roles

Product Manager

Promoted

Apr 2024 – Present · 2 yrs 1 mo

As a Product Manager at GitHub Education, my responsibility is to ensure the academic verification process for students and faculty runs efficiently, accurately, and at scale. I also support broader GitHub Education initiatives by managing people, systems, and data that power our programs and products. These goals are accomplished with the following work:
Oversee the day-to-day operations of the academic verification process for student and faculty applications
Manage a team of contractors, including onboarding, training, workflow design, and performance tracking
Generate queries and process internal data requests to support decision-making across GitHub Education
Collaborate with Engineers to scope, build, test, and launch internal tooling and external features
Assist or lead the yearly contract renewal and processing for verification support
Provide support across GitHub Education products and priorities as needed

Product DevelopmentProduct Management

Business Analyst

Jan 2023 – Apr 2024 · 1 yr 3 mos

Data AnalysisData Entry

Compucom

Research Analyst

Aug 2021 – Jan 2023 · 1 yr 5 mos

As an Education Research Analyst, my responsibility was to ensure the processing of user applications for academic verification operates, smoothly, swiftly, and without bias. An Analyst accomplishes this with the following work:
Research and identify schools and academic email domains
Process requests from Support teams to ensure application systems are running smoothly
Suggest improvements to automated processes and actively participate in projects created for the team
Detect and block instances of suspicious user activity
Perform Google image searches, utilize Google
Translate, and interact with other contractors and staff in Slack and Zoom

Google SuiteMicrosoft Office

Gadsden state community college

2 roles

Educational Talent Search Outreach Advisor

Promoted

Aug 2018 – Aug 2021 · 3 yrs · Gadsden, Alabama, United States

Assist the Director in assessing goals to identify the needs of our middle and high school participants.
Provide counseling workshops and professional services to participate in career-planning, postsecondary educational information, and financial aid availability.
Helping students through the financial aid process, including completing FAFSA and scholarship applications.
Coordinate participant activities related to study skills, financial literacy, and academic skills.
Participate in field trips, tutoring activities, etc., on occasional evenings and weekends.

Student Support Services Tutor

Jan 2017 – Jul 2018 · 1 yr 6 mos · Gadsden, Alabama, United States

Assist students in a variety of subject areas including Math, English, History, Sociology, Speech, Health, Accounting, and Economics.
Serve as an Academic Coach for several at-risk students to ensure their success in college by meeting monthly, contacting weekly, answering questions, giving advice, and tutoring them.
Work as an in-class tutor for English classes to assist professors in administering assignments, evaluating papers, and improving student proficiency in English skills.