Sep 2023 – Present · 2 yrs 8 mos

• In my current role, I lead a team of 12 members within Recruiting Operations, specializing in Coordination Services. I am responsible for managing end-to-end interview scheduling processes, ensuring operational excellence, and supporting recruiters and business stakeholders in delivering a seamless candidate experience.
• My role balances people management, process optimization, and stakeholder engagement. I coach and mentor my team to drive performance, maintain service quality, and build capability. I partner with cross-functional teams and leaders to streamline workflows, identify areas for improvement, and implement solutions that enhance efficiency and scalability. Additionally, I serve as a point of escalation for complex cases, providing guidance and ensuring compliance with organizational policies and tools.
• Through this blend of leadership, operational oversight, and strategic problem-solving, I ensure that recruiting processes run smoothly and contribute to the broader talent acquisition goals of the organization.

Oct 2021 – Sep 2023 · 1 yr 11 mos

Jul 2019 – Oct 2021 · 2 yrs 3 mos