Tanmoy Biswas

CEO

India10 yrs 8 mos experience
Highly Stable

Key Highlights

  • Transformed team culture, boosting quality scores from 70% to 94.5%.
  • Re-engineered workflows, saving team members 3-4 hours daily.
  • Led community festivals, mastering P&L management and vendor negotiation.
Stackforce AI infers this person is a versatile operations leader with expertise in workflow optimization and team culture transformation.

Contact

Skills

Other Skills

3DEXPERIENCEAJAXAdaptationAnalytical SkillsApex ProgrammingAttention to DetailBootstrap (Framework)Business AnalysisBusiness AnalyticsBusiness Process ImprovementCall Center AdministrationCall Center DevelopmentCall LoggingCascading Style Sheets (CSS)Client Maintenance

About

I am a natural-born "fixer" with a 15-year history of stepping into chaotic situations and creating order, efficiency, and positive human experiences. My career has been defined by a relentless drive to solve problems that others overlook—not because it's my job, but because I believe that great systems and a supportive culture are the bedrock of any successful team. My journey has been unconventional, and it's my greatest strength: Leadership from the Ground Up: I started by leading community festivals, turning a small budget into a multi-lakh operation that delivered an exceptional experience for thousands. This taught me everything about P&L management, vendor negotiation, and what it truly means to create a joyful, seamless event. Rapid Mastery Under Pressure: With an Arts degree, I jumped into a highly technical QA/QC role on a massive construction site. Within three months, I mastered the field and passed a rigorous external client audit, proving my ability to learn and execute in any environment. Transforming Team Cultures: At Tech Mahindra, I saw my team struggling and took the initiative to mentor them in my own time. I spearheaded a turnaround that lifted our quality scores from 70% to 94.5%, making us the #1 team on the floor. Building Frictionless Systems: At NIQX, I re-engineered a broken, high-stress workflow, saving each team member 3-4 hours of work per day and restoring a collaborative, positive environment. I thrive on challenges and am passionate about applying my unique blend of operational grit, empathetic leadership, and systems-thinking to build world-class workplace experiences. If you're looking for someone to not just manage a function but to fundamentally transform it for the better, let's connect.

Experience

10 yrs 8 mos
Total Experience
4 yrs 11 mos
Average Tenure
9 mos
Current Experience

Institute of neurodevelopment

Executive Assistant to MD & CEO

Sep 2025Present · 9 mos · Kolkata, West Bengal, India · On-site

  • Strategic & Operational Partnership: Serving as the Founder's primary partner to ensure the seamless execution of all high-priority initiatives. I act as the central nervous system for the Founder's office, driving critical projects from concept to completion and turning vision into reality.
  • Cross-Functional Project Coordination: Leading all project follow-up and accountability across sales, marketing, therapy, and operations teams. My role is to manage timelines, ensure all deliverables are met, and maintain momentum on key company goals.
  • Executive Operations & Communications: Managing all executive communications, strategic scheduling, and meeting documentation. I distill complex discussions into structured, actionable summaries to drive organizational alignment and create a searchable archive of key decisions.

Niqx informatics and analysis pvt. ltd

Branch Executive Assistant

Nov 2019Sep 2025 · 5 yrs 10 mos · Kolkata, West Bengal, India · On-site

  • Re-engineered the team's entire operational workflow to resolve chronic backlogs and inefficiencies, creating a frictionless system that was resilient to personnel absences.
  • The new system reduced daily work hours by 3-4 hours per person, transforming a high-stress, toxic environment into a smooth, collaborative, and productive one.

Concept biu

Branch Executive Assistant

Feb 2014Mar 2018 · 4 yrs 1 mo · Kolkata, West Bengal, India · On-site

  • Managed end-to-end media monitoring operations, delivering daily insights to B2B clients across industries.
  • Conducted trend analysis and competitive intelligence research for clients based on digital, print, and broadcast media coverage.
  • Identified process inefficiencies and optimized monitoring workflows, leading to a 20% improvement in on-time report delivery.
  • Provided real-time crisis media alerts, ensuring clients stayed updated on critical brand-related coverage.
  • Trained and mentored junior analysts, standardizing processes for improved accuracy and efficiency.

Education

University of Kalyani

Bachelor of Arts - BA

Jun 2010Aug 2013

Scrimba

Web Development — Computer Software Engineering

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