Jan 2025 – Oct 2025 · 9 mos

Jan 2023 – Dec 2024 · 1 yr 11 mos

May 2020 – Jan 2023 · 2 yrs 8 mos

May 2019 – Apr 2020 · 11 mos · Mumbai, Maharashtra, India

Apr 2018 – May 2019 · 1 yr 1 mo · Mumbai, Maharashtra, India

• Managed Analyst Relations portfolio for Capgemini's Cybersecurity and Consulting (Invent) business units globally. Built an AR program from scratch and executed multiple touch points targeting key analysts from Gartner, Forrester, IDC and notable firms such as ALM Intelligence, Constellation Research, Everest Group, NelsonHall, PAC and HfS through both core and creative AR tactics. This resulted in significant positive coverage and courtesy the business value delivered, nominated as a ‘finalist’ at Capgemini's Global Marketing & Communications award 2017-18.

Jul 2015 – Apr 2018 · 2 yrs 9 mos · Mumbai, Maharashtra, India

• Lead Analyst Relations program involving activities such as analyst briefings, inquiries, reporting and other core program tactics that drive insights to the business and moves it forward.
• Set strategic direction for the program based on priorities keeping sales objectives and clients at the core. Thereby, guiding favorable analyst perception and coverage towards Capgemini’s service portfolio.
• Collaborate with various functions internally such as PR, Marketing and Communications to generate maximum awareness benefitting customers and circle back in form of case studies to the analyst community.
• Ensure proactive participation and desired outcome in all identified major reviews such as Gartner Magic Quadrant, Forrester Wave, IDC MarketScape etc. Also, keep an eye on the significant regional or topical reviews.
• Build strong relationships and cultivate liaison between Tier1 analysts, customers and stakeholders to gain positive mindshare in the market.

Apr 2014 – Jul 2015 · 1 yr 3 mos

• Presented and led 'Voice of Youth' member team of Top 10 Young Performers (under 30 yrs) at Infosys BPO Annual Strategy Event STRAP 2014. Consistently rated High Performer in three appraisal cycles (Top 5% of Infosys).
• Educate and update industry analysts worldwide about company’s strategic initiatives.
• Develop annual analyst outreach plans to represent units and/or industry practices to the analyst community.
• Co-ordinate with top execs to plan and execute analyst interactions that effectively convey Infosys' message.
• Ensure unified global messaging to the analyst community by facilitating communication through various marketing channels.
• Collaborate with global and regional marketing & PR teams to distribute thought leadership and news to analyst and advisory community.
• Help plan and organize “analyst day” events.
• Help educate Infosys' personnel, particularly sales teams, on the impact of analysts on our market and how to leverage analyst opinion in sales situations.
• Work on key competitive research reports such as Magic Quadrants, PEAK, NEAT, BluePrints, MarketScapes, etc.
• Tracking and summarizing key mentions by the market analysts by assigning tonality thereby incorporating into quantitative analysis reports with market analyst coverage.

Jul 2013 – Apr 2014 · 9 mos

• Led steady state governance portfolios and Purchasing team for a major mining conglomerate client. Also, managed a transition project for North American region.
• Single point of contact for all client escalations related to steady state operations.
• Ensure adherence to governance as per agreed operational SLAs and KPIs.
• Build strong business relationships with diverse range of customers, co-workers and management.
• Drive Continuous Improvement forum with client GPO and senior management.
• Train and mentor team members by regular review and revise training plans, provide content for all business and process related trainings
• Managed and led a team of operation reps in PMO and L&D functions, ensure all daily reporting and analysis related activities are adhered to monitor the client’s critical workflows in projects, systems and otherwise, to improve workflow processes.

May 2012 – Jul 2013 · 1 yr 2 mos

• Worked as a BI consultant for a major global mining conglomerate on several major improvement projects and optimization initiatives with focus on organization development, improvement in procurement efficiency, customer care and outsourcing.
• Global Business Services Transformation Project
• Touchless Invoice Project
• BPO Steady State Governance
• Diversity and Inclusion Project
• eProcurement Project

Jan 2011 – May 2012 · 1 yr 4 mos

• Overlook the outsourcing oppurtunities and S&P operation practices of a major mining conglomerate
• Operations Management - Support the operations management process by maintaining existing contractual policies and procedures.
• Budget Reporting and Analysis - Support the financial reporting process by maintaining tools and processes for tracking, forecasting and budgeting activities. Produce periodic reports for analysis, conduct research on variances and prepare adhoc reports upon request.
• Program Management - Run routine reports to prepare for status meetings and leadership updates. Closely monitors risks, issues and change requests for all projects. Work with project managers and close action items from weekly meetings. Act as the 1st response level to routine project questions on project office policies and procedures.
• Support steady state or transition projects - Contribute to support projects as needed.

Jul 2009 – Jan 2011 · 1 yr 6 mos

• Review and publication of tender documentation for a major mining conglomerate, contract tenders through online bid and tender management tools such as Ariba. Communicate with suppliers throughout the tender process, summarize and review bids, run reverse auctions if required, assistance in tender evaluation and development of award recommendations in cooperation with sourcing personnel. Also, part of the transition team from Procuri to Ariba online e-procurement tool.

Aug 2008 – Mar 2009 · 7 mos

• Campus Ambassdor Program