Tauseef Ahmed

Software Engineer

Delhi, India8 yrs 1 mo experience
Most Likely To Switch

Key Highlights

  • Over 5 years of experience in Network Engineering.
  • Expertise in network automation using Python and Terraform.
  • Strong interpersonal skills enhancing customer satisfaction.
Stackforce AI infers this person is a Network Engineering professional with expertise in IT Infrastructure and Network Security.

Contact

ahmedtauseef888@gmail.comLinkedIn

Skills

Core Skills

Network EngineeringNetwork AutomationNetwork SecurityTechnical SupportRouting And SwitchingNetwork SupportIt Support

Other Skills

ARPActive DirectoryBorder Gateway Protocol (BGP)Cisco ASACisco RoutersCommunicationCustomer SupportDHCPDNSDomain Name System (DNS)EIGRPEnterprise Network SecurityFirewallsGitHubGrafana

About

Having more than 5 years of professional experience in Network domain. CCNA certified Network engineer with a deep understanding of various routing and switching protocols, network security and network automation using Python, Terraform and Ansible. Also well-versed in customer handling. In addition to my technical proficiency, I have strong interpersonal and communication skills that enable me to effectively interact with customers and understand their needs. I excel at building and maintaining positive relationships with clients, ensuring their satisfaction and success. In routing, I possess expertise in protocols like HSRP, GLBP, VRF, static routing, EIGRP, OSPF, BGP and route Redistribution techniques. I also possess working knowledge of MPLS, MPBGP, and L3VPN. Furthermore, I have experience with Terraform, SQL, and Python. In Network Security, my proficiency includes ACL (Access Control Lists), NAT, SSH, Telnet, port security, GRE tunnels, IPSec VPN, DMVPN, SSL VPN and IDS/IPS systems, Firewalls including Cisco ASA & Palo Alto. When it comes to switching, I have a strong command over essential concepts such as ARP, STP, VLAN, inter-VLAN routing, SVI, EtherChannel, VTP, DTP, QoS (Quality of Service), stacking and SPAN. Other areas of proficiency include IP addressing, DNS, DHCP, DHCP snooping, ARP inspection, and Linux. With a solid understanding of the OSI and TCP/IP models, I have a holistic comprehension of network communication protocols and architectures. I have worked extensively with Cisco routers and switches, including models such as 2500, 2600, 2900, 3600, 3700, ASR series, ISR series, Catalyst switches (2960, 3560, 3850, 4500 series, 6500 and 6800 series, 9K), Cisco ASA firewall & Palo Alto firewall. Extensive experience with packet capturing tools like WireShark and network monitoring tools like Nagios. With my comprehensive skill set and expertise, I am confident in my ability to contribute to the success of any organization by designing, implementing, and maintaining robust and secure network infrastructures

Experience

8 yrs 1 mo
Total Experience
1 yr 7 mos
Average Tenure
2 yrs 8 mos
Current Experience

Medallia

Senior System Engineer

Oct 2023 – Present · 2 yrs 8 mos

  • Troubleshoot network layer issues within a routed, containerized Kubernetes environment, ensuring optimal performance.
  • Managed and supported global network connectivity, addressing performance issues to maintain seamless worldwide operations.
  • Advanced network monitoring and reporting solutions using Grafana, improving visibility and operational insights.
  • Automated network configuration changes and integrated new technologies using Python increasing efficiency and reducing manual errors.
  • Utilized GitHub for version control in collaborative projects, ensuring code integrity and facilitating team cooperation.
  • Utilized Jenkins for continuous integration and deployment pipelines, automating network configurations and application deployments to enhance operational efficiency and reduce deployment times.
Network AutomationPythonGrafanaGitHubJenkinsNetwork Engineering

Algosec

2 roles

Escalation Engineer

Apr 2023 – Oct 2023 · 6 mos · Gurugram, Haryana, India

Technical Support Engineer

Nov 2021 – Apr 2023 · 1 yr 5 mos · Gurugram, Haryana, India

  • Worked as a Technical support engineer in AlgoSec.
  • Providing technical support to customers using AlgoSec solutions, troubleshooting complex technical issues and identifying effective solutions.
  • Utilizing knowledge of network security and routing protocols to diagnose and resolve customer issues related to AlgoSec products.
  • Utilizing SQL and database management skills to diagnose and resolve issues with AlgoSec's products and ensure product functionality.
  • Developing and maintaining technical documentation, such as KB articles and user manuals, to improve customer self-service capabilities.
  • Analyzing packet captures using industry-standard tools such as Wireshark to identify network behavior issues.
  • Participating in on-call rotation, providing 24x7 technical support for critical customer issues.
  • Participating in customer training sessions to improve customer success with AlgoSec solutions.
  • Collaborating with cross-functional teams, including development and QA, to identify and resolve product defects and improve overall product quality.
Technical SupportSQLWiresharkNetwork Security

Capgemini engineering

Associate Network Engineer

May 2020 – Nov 2021 · 1 yr 6 mos · Gurugram, Haryana, India

  • Worked in Cisco TAC in Routing & Switching
  • · Provided support all over the globe for Routing and Switching keywords (QOS, ARP, DHCP,
  • STP, VTP, SVI, Private VLAN, Q-Q Tunnel, Switch Security, EVC and OTV).
  • · Real time troubleshooting of complex and sensitive network related issues ranging from packet
  • drop to complete network connectivity loss.
  • · Restoring Network down scenarios, Network Migrations and providing Root cause analysis
  • (RCA).
  • · Assisted Customer with Hardware troubleshooting of the device Catalyst Switch (6K’s, 4K’s,
  • 3K’s, and 2K’s).
  • · Worked on IOS upgrades of all the Catalyst/Nexus Switch (7Ks, 5K’s, 6K’s, 4K’s, 3K’s, and 2K’s).
  • · Configuring and troubleshooting VSS on other connectivity-related issues on Modular Catalyst
  • Chassis like 4K’s and 6K’s.
  • · Provided Training and Knowledge transfer to new joiners.
  • · Checking Vulnerabilities on the version running on the Catalyst devices and providing
  • resolutions.
  • · Handled escalations, case reviews and team meetings.
  • Collaborated with other teams such as Security Operations, AAA, Wireless, Backbone team for
  • assisting in the case for additional help.
  • · Handled troubleshooting of Routing Keywords- OSPF, EIGRP, Access-list, PBR, & BGP for global Cisco customers.
RoutingSwitchingRoot Cause AnalysisRouting and SwitchingNetwork Support

Li & fung limited

Information Technology Analyst

Dec 2018 – Apr 2020 · 1 yr 4 mos · Gurugram, Haryana, India

  • Installation, Basic configuration and troubleshooting of Switches (Catalyst 2960X)
  • Basic troubleshooting of Routers
  • Resolve basic type of incidents related to Routing and Switching
  • Installation of Active Directory, DHCP Configuration, DNS on Windows Server 2008 R2
  • Log ticket and coordinate with vendor timely to maintain SLA
  • Providing Access Right, password reset and handle similar request on AD.
  • Provide On-call and remote-control resolution for basic application queries (Outlook, Word, Sharepoint & other internal applications)
Active DirectoryDHCPDNSIT SupportRouting and Switching

Team computers

Network Operations Center

Apr 2018 – Dec 2018 · 8 mos · New Delhi Area, India

  • Worked in a NOC environment & provided First Level Troubleshooting

Education

KIIT College of engineering

Bachelor of Technology (B.Tech.)

Jan 2014 – Jan 2018