Thamodharan K

Operations Associate

Chennai, Tamil Nadu, India12 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over nine years of experience in operations and sales.
Proven track record in managing complex supply chains.
Expert in vendor management and onboarding.

Stackforce AI infers this person is a seasoned Operations and Business Development professional in the Food Delivery industry.

Contact

Skills

Core Skills

Operations ManagementSupply Chain ManagementVendor ManagementSales ManagementBusiness Development

Other Skills

Rider OnboardingPlanningExecutionCity GrowthEnd to End OperationSupply ChainAccountingTeam ManagementLast Mile OperationsDelivery Partner ManagementRetail SalesCustomer Relationship ManagementFleet ManagementCustomer QueriesPayment Collection

About

Dynamic and astute professional with over nine years of experience in various functions pertaining to Sales & Operational process

Experience

12 yrs 10 mos

Total Experience

3 yrs 2 mos

Average Tenure

5 yrs 3 mos

Current Experience

Zomato

3 roles

Field & Operations Manager

Promoted

Sep 2024 – Present · 1 yr 8 mos

Driving Rider Onboarding entire TN cluster, Planning & Execution for critical cities to recover, City Growth combines work with Supply , Driving City metrics entire TN Cluster

Rider OnboardingPlanningExecutionCity GrowthSupply Chain ManagementOperations Management

Fleet Operations Lead

Promoted

Dec 2021 – Sep 2024 · 2 yrs 9 mos

Handled End to End Operation for Delivery Partners (Supply chain, Accounting, Ground level Queries and Etc)
Managed delivery partners across multiple zones and resolving operational challenges at the grassroots level.
Handled Various kind of Operations in customer queries and escalations.
Handled payouts and accounts related issues for Delivery partners.
Onboarding ( Supply) & Handled Active fleets metrics.
Established and maintained relationship with local vendors to secure new onboarding opportunities
conducted weekly engagements with vendors to consistently enhance the supply chain.
Handling Team members for improve the city metrics.
Launched New cities.
Launched Blinkit ( Groceries) in various localities - Last Mile Operations.

End to End OperationSupply ChainAccountingVendor ManagementTeam ManagementOperations Management

Senior Executive

Feb 2021 – Dec 2021 · 10 mos

Handled Delivery partners for multiple zone and solving issues from ground level.
Hired delivery Bikers from market and generate the new leads.
Handled End to End Operation for Delivery Partners
( Supply chain, Accounting, Ground level issues and Etc )

Delivery Partner ManagementSupply ChainAccountingOperations Management

Fpl automobiles private limited

Senior Sales Consultant

Sep 2020 – Jan 2021 · 4 mos · Chennai, Tamil Nadu, India

Handled Retails Sales
Managed Customer Relationship for Generated more sales.
Handled Fleet Management team for bulk sales and operations.
Handled Pre-Owned Cars – Sales and Operations Team.
Generated Vendor Leads – Tours and Travels Owner for New Cars Sales

Retail SalesCustomer Relationship ManagementFleet ManagementSales Management

Ola (ani technologies pvt. ltd)

Senior Executive

Mar 2014 – May 2020 · 6 yrs 2 mos · Tamil Nadu, India

Worked as Senior Executive – Business Development with ANI Technologies Pvt Ltd. (OLA Cabs)
Handled various kind of operation processes in Customer queries, Marketing and Quality Assurance.
Managed day-to-day operations including supply chain, inventory management, Vendor management
Handled various vendor management like payment processing, data management and solving all vendor queries.
Managed Team Members in Outsourcing, Quality Assurance and Customer Escalation Team.
Handled various payment queries and account related issues for partners.
Worked in Food panda Project which OLA Acquired and been a major part in Revamping its business in Chennai by On-boarding Restaurants and Riders.
Been a TL for Ola and Food panda in City as a launch team in Vellore.

Business DevelopmentCustomer QueriesVendor Management