Apr 2025 – Aug 2025 · 4 mos · New York, New York, United States · Hybrid

Jan 2022 – Feb 2025 · 3 yrs 1 mo · New York, New York, United States

• Stripe Organizations
• Led design from concept to GA, crafting a multi-year vision to enable multi-entity businesses to centralize operations. Since launch, over 8,000 organizations have been created, representing 10% of Stripe’s global payment volume.
• Led design of key integrations (IAM, Dev Experience, Resource Sharing, Data Pipeline), significantly boosting user satisfaction and penetration rates. Partnered cross-functionally to ensure high design and functional quality.
• Account Status Home
• Founding designer, transformed complex system data into a streamlined experience for account interventions. Reduced support tickets by 50% and increased task completion by 37%.

Jan 2021 – Jan 2022 · 1 yr

• Founding designer / Head of product design, user research, design systems, and brand.
• Led design strategy for key product launches, including new banking and funding solutions, in under 4 months, supporting Ampla’s hyper-growth goals.
• Created and implemented a new design system and brand identity, aligning visual design with the company’s rebrand efforts.
• Managed and scaled design teams to ensure consistency and high-quality output across all initiatives during a period of rapid expansion.

Apr 2019 – Apr 2021 · 2 yrs · Greater New York City Area

• Revamped the Virtual Card Spend ecosystem, delivering a streamlined, data-driven associate experience that supported business growth and operational efficiency.
• Led the redesign of a B2B payments mobile app, boosting monthly active users (MAU) by 38% and adoption by 5%.

Mar 2018 – Apr 2019 · 1 yr 1 mo

• (Stashable was an Iron Mountain company, acquired by MakeSpace in 2019)
• Led the end-to-end design of the core customer experience and native mobile app for a warehouse logistics platform, increasing conversion from 0.4% to 3% and improving user engagement by 20%.
• Worked closely with marketing and product teams to refine user acquisition and retention strategies, directly impacting customer engagement metrics.

Dec 2017 – Mar 2018 · 3 mos · New York City Metropolitan Area

• Worked alongside marketing, editorial, and engineering teams to improve Vault.com’s usability and user interface.
• Created a new experience that is aesthetic and user-friendly by incorporating data, UX, and content strategy.

Nov 2017 – Jan 2018 · 2 mos

• Worked exclusively on the Citibank Supply Chain Finance platform to streamline its information architecture, usability, brand identity, and UI.
• Provided UX design process workshops to guide the product team for continued refinement and development.

Oct 2017 – Dec 2017 · 2 mos

• Focused on helping early startups maximize ROI with lean product design (UX, UI, user research) and development.
• Collaborated with clients to deliver long-term sustainable solutions with a combination of workshops, training, and hands-on design.

Jan 2017 – Jan 2021 · 4 yrs

• I help startups, mid-size to large companies execute and refine their products through web/mobile design, UX/UI design, prototyping, and branding & identity development. I’ve worked on both early to growth stage B2C and B2B digital products.
• Clients I worked with: Citibank, Infobase, Premium Technology, h2r Product Science, Cocreate Consulting, Runway Kit.

Jun 2016 – Oct 2017 · 1 yr 4 mos · New York City Metropolitan Area

• Oversaw the New York branch operations, including assisting the executive team, managing client relationships, public relations, and designing new marketing materials to enhance the business image.

Dec 2014 – Jun 2016 · 1 yr 6 mos · New York, New York, United States