Toshi .

Product Designer

Delhi, India8 yrs 4 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • 8+ years of impactful UX design experience.
  • Expert in creating ethical and accessible user experiences.
  • Strong blend of design and business acumen.
Stackforce AI infers this person is a UX Designer specializing in SaaS and user-centered design.

Contact

Skills

Core Skills

User Experience (ux)Design Leadership

Other Skills

User Interface DesignCustomer Self ServiceArtificial Intelligence (AI)Machine LearningUser Experience Design (UED)User-centered DesignGraphic DesignRapid PrototypingWireframingStoryboardingUsability TestingInformation ArchitectureWeb DesignDesign PrinciplesData Visualization

About

๐——๐—ถ๐—ด๐—ถ๐˜๐—ฎ๐—น ๐—ฃ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐——๐—ฒ๐˜€๐—ถ๐—ด๐—ป๐—ฒ๐—ฟ | 8+ ๐—ฌ๐—ฒ๐—ฎ๐—ฟ๐˜€ ๐—ผ๐—ณ ๐—œ๐—บ๐—ฝ๐—ฎ๐—ฐ๐˜ UX Designer with a unique blend of expertise in UX design and business, dedicated to crafting ethical and accessible user experiences that simplify lifestyles. My approach seamlessly integrates design prowess with strategic business acumen to develop user experiences that resonate with organisational values and goals while addressing user needs, desires, and aspirations. ๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ป ๐—ฏ๐˜† ๐—ฉ๐—ฎ๐—น๐˜‚๐—ฒ๐˜€: ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€, ๐—˜๐—ฑ๐˜‚๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป, ๐—ฎ๐—ป๐—ฑ ๐—˜๐—พ๐˜‚๐—ถ๐˜๐˜† I view design as an amalgamation of business, culture, innovation, and experience, and I thrive on leveraging this perspective to add significant value to organizations. By enhancing user experiences and fostering empowerment, I create environments where users feel not only engaged but also empowered. I firmly believe that user-centric design is the cornerstone of creating impactful products and services. I am committed to driving innovation and fostering positive user interactions that leave a lasting impression. Let's collaborate to transform visions into reality and create meaningful experiences that leave a lasting impact. ๐—˜๐˜…๐—ฝ๐—น๐—ผ๐—ฟ๐—ฒ ๐—บ๐˜† ๐˜„๐—ผ๐—ฟ๐—ธ Contact me for a direct link to my website

Experience

8 yrs 4 mos
Total Experience
1 yr 8 mos
Average Tenure
11 mos
Current Experience

Atlassian

Senior Product Designer

Jun 2025 โ€“ Present ยท 11 mos ยท India ยท Remote

  • AI powered Self-service experience for Atlassian Workspace (Jira, Confluence, Loom, Trello)
User Experience (UX)Design LeadershipUser Interface DesignCustomer Self ServiceArtificial Intelligence (AI)

Expedia group

User experience designer III

Apr 2022 โ€“ Jun 2025 ยท 3 yrs 2 mos ยท Gurugram, Haryana, India ยท Hybrid

  • Helping Expedia provide travellers with best-in-class air shopping and service experience.

Cisco

2 roles

Senior UX Designer

Nov 2021 โ€“ Apr 2022 ยท 5 mos

  • Designing end-to-end experiences that empower multi-channel conversational AI to enable customer support.
  • Creating a more accessible experience, one step at a time.
  • Redesigning products to improve usability and align with Ciscos design language
  • Collaborating with product, design, engineering and quality teams to deliver a product experience that is valuable for both business and customers.

User Experience Designer

Oct 2020 โ€“ Nov 2021 ยท 1 yr 1 mo

  • - Lead UX Designer for IMI Engage and Webex CC, an omni-channel contact centre support service (CPaaS).

Unsw art & design

2 roles

Student Faculty Board Member

Promoted

Jan 2019 โ€“ Jun 2019 ยท 5 mos ยท Sydney, Australia

  • Consider and provide advice to their Dean of UNSW Art & Design on academic matters in the A&D Faculty including:
  • Oversight of quality of teaching and research at the Art and Design School.
  • Oversight of academic proposals for the establishment and revision of courses and programs.

Vice President, Student Council

Aug 2018 โ€“ Jun 2019 ยท 10 mos ยท Sydney, Australia

  • Maintained student interest and equilibrium by providing aid through organising events and opportunities that support career growth, skill development and enriched university experience.
  • Facilitated internal administrative duties such as maintaining the budget, coordinating meetings and calendars.
  • Represented the Art and design student council at various events and occasions.

Skyciv cloud engineering software

User Experience Designer

Jan 2019 โ€“ Jun 2019 ยท 5 mos ยท Sydney, Australia

  • Analysis of current user behaviour by generating heatmaps that track user interaction with the website including click, scroll and navigation behaviour. Understanding user pain points and frustration through careful observation of approximately 50 user sample selected at random from a pool of 2000 users.
  • Through this user research, the objective is to Suggest and Redesign the SkyCiv Website to improve user experience and on-boarding experience. Tackle issues like multiple redirections, inconsistent navigation and high polyhierarchy in the information architecture of the website.

Enactus unsw

Marketing and Communications Officer

Mar 2018 โ€“ Jul 2018 ยท 4 mos ยท Sydney, Australia

  • Improve website design of Enactus UNSW
  • Create creative content for social media and print marketing
  • Design an Enactus UNSW style guide
  • Attend weekly meetings to discuss marketing strategies for growth hacking and social media.

Australian concert and entertainment security

UX/UI Designer

Jul 2017 โ€“ Apr 2020 ยท 2 yrs 9 mos ยท Sydney, Australia

  • Lead end-to-end designer for Workflow86, a B2B Saas Company
  • Projects worked on:
  • 1. A data-driven automation platform that performs quick and easy analytics to solve complex problems.
  • 2. A smarter AI tech that enables better crowd and event management
  • 3. A platform that automates the internal employee management process at the ACES Group

Thetoshi.com

Freelance UX Designer & consultant

Dec 2016 โ€“ Sep 2020 ยท 3 yrs 9 mos ยท Sydney, Australia

  • UX consultant and researcher for Cartula Health app.
  • Established digital presence of NDTP Foods, a food processing firm based in India.
  • Worked with Encyclo, a Sydney based that helps in student-teacher engagement. Designed the interface of desktop/mobile-based web app and produced marketing content.
  • Graphic Designer at Business and Campus services; create graphical content as and when needed by BACS UNSW.
  • Created brand identity for several startups such as Shine Enterprises, Hatios Magazine, Rudra Impex.

Ministry of home affairs

Intern

Jun 2015 โ€“ Aug 2015 ยท 2 mos ยท New Delhi Area, India

  • Project worked on: IT based Human Resource Management Systems in O/o Pr. CCA, MHA

Cadence design systems

Human Resources Intern

Jul 2013 โ€“ Aug 2013 ยท 1 mo ยท Noida Area, India

  • Project: Hiring practices at Cadence Design Systems

Global dent aids pvt ltd

Human Resources Intern

Jun 2012 โ€“ Aug 2012 ยท 2 mos ยท Noida Area, India

Education

UNSW

Master's degree โ€” UX Design

Jan 2017 โ€“ Jan 2019

Arena Animation

Certificate โ€” Graphic and Web Design and Development

Jan 2016 โ€“ Jan 2017

Guru Gobind Singh Indraprastha University

Bachelor's degree

Jan 2011 โ€“ Jan 2014

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