Utsav Raj

Product Manager

Singapore, Singapore, Singapore9 yrs 7 mos experience
Most Likely To Switch

Key Highlights

  • 10+ years in product management and fintech.
  • Led successful product strategies at Paytm and ShopeePay.
  • Certified Six Sigma Black Belt and Lean Manufacturing Professional.
Stackforce AI infers this person is a Fintech Product Manager with extensive experience in payment solutions and user growth strategies.

Contact

Skills

Core Skills

Product ManagementProgram ManagementUser Experience (ux)AnalyticsProduct Strategy

Other Skills

People ManagementCross-border TransactionsInternational BusinessPivot TablesProduct RequirementsCustomer InsightProblem SolvingTeamworkStakeholder RelationsSpoken EnglishIndependent ContributorGo-to-Market StrategyMarket AnalysisGrowth StrategiesLogistics

About

With over 10+ years of diverse work experience in product management, business strategy, operations, and program management, I am a seasoned management professional with a passion for fintech and innovation. Currently I am working as Cards acquiring PM to build scalable and reliable cards processing solution with global as well as local scheme networks in APAC region for major markets like India, Australia, Japan, China, NZ, Malaysia etc. Previously as a Regional Product Manager at ShopeePay, I oversaw the seamless implementation of payment products (online flow) and user growth across six countries in the Southeast Asia (SEA) market, collaborating with cross-functional teams and stakeholders to deliver value and satisfaction to millions of customers. I was a Senior Manager and P&L owner for offline device business at Paytm, India's largest payment platform, where I led the product strategy, roadmap, and profitability, while launching and growing new products like Soundbox and EDC devices for the offline payments market. I am also a certified Six Sigma Black Belt and Lean Manufacturing Professional, with proven skills in stakeholder relations, problem solving, and spoken English. I am always eager to learn, explore, and contribute to the fintech industry, and my goal is to create impactful and scalable solutions that enhance the payment experience for users and merchants.

Experience

9 yrs 7 mos
Total Experience
1 yr 7 mos
Average Tenure
1 yr 9 mos
Current Experience

Adyen

Product Manager - Cards (APAC region)

Aug 2024Present · 1 yr 9 mos · Singapore, Singapore

  • Looking after the cards acquiring products for APAC region which includes major markets like India, Japan, Australia, China, Malaysia etc.
Product ManagementProgram Management

Shopeepay

2 roles

Regional Product Manager, Offline Payments

Feb 2024Sep 2024 · 7 mos · Singapore · On-site

  • Looking after ShopeePay offline payment flow charter which includes Scan and Pay flow (both Customer scan Merchant & Merchant Scan Customer flow) and also building cross-border payment for 6 countries of south east Asia market
Product ManagementPeople ManagementCross-border TransactionsUser Experience (UX)International Business

Senior Product Manager, Online payments

May 2022Jan 2024 · 1 yr 8 mos · Singapore · On-site

  • Looking after ShopeePay online payment flow charter and user growth for South East Asia (SEA) market
AnalyticsPivot TablesProduct RequirementsCustomer InsightProblem SolvingTeamwork+4

Paytm

2 roles

Senior Manager, Offline Payments - Business product

Dec 2020May 2022 · 1 yr 5 mos

  • Product Manager and P&L owner for offline device business, responsible for driving product strategy, roadmap, and profitability, while overseeing the successful launch and growth of new products in the market
AnalyticsIndependent ContributorPivot TablesProduct RequirementsCustomer InsightProblem Solving+7

Manager, Offline Payments - Business Product

May 2019Nov 2020 · 1 yr 6 mos

  • - Managed the onboarding flow to deploy EDC devices and subscription product for collecting monthly rentals from over 300K merchants
AnalyticsIndependent ContributorPivot TablesProblem SolvingTeamworkStakeholder Relations+3

Anheuser-busch inbev

Summer Intern

Apr 2018Jun 2018 · 2 mos · Bengaluru, Karnataka, India

  • Developed standard tracking sheet for brewery related KPIs
  • Developed an automated tool to track the brewery performance KPIs on daily, weekly and monthly basis which reduced the processing time from 2 working days to 90 seconds
  • Pilot the tool in 4 breweries with 100% accuracy in results
Spoken English

Clariant

Assistant Manager Production

Jun 2015Jun 2017 · 2 yrs · Mumbai Metropolitan Region

  • Responsible for process improvement projects across site
  • Major Achievement
  • Reduction of changeover time by 45% using SMED (Lean tool) to build a potential of 5.4 cr / annum
  • Improvement of FPY% from 72% to 88% resulting in a reduction in rework and improving OEE
  • Improved on time in full (OTIF) from 67% to 91% & reduced lead time by 40% from 9 days to 5-6 days
  • Lead audits for the production department and successfully cleared ISO 9000 & ESHA audits
Independent ContributorTeamworkSpoken English

Delhivery

Associate Corporate Finance

Mar 2015Jun 2015 · 3 mos · Gurugram, Haryana, India

  • - Part of the corporate finance team and developed excel based tool for efficient weekly & monthly analysis of data from 5 fulfillment centers (FCs)
Spoken English

Evalueserve

Business Analyst

Aug 2014Feb 2015 · 6 mos · Gurugram, Haryana, India

  • Part of CaPs - Transportation and Logistics team
  • Indexed 50 cities – Japanese client:- conducted market research to index 50 safest cities in the world based on 32 parameters
  • Potential Leads – Finland client:- generated potential leads in European regions to expand business for the logistics company
  • Marketing Engagement Guide: prepared MEG on ‘Aerospace logistics market’ for the largest US logistics client
AnalyticsMarket AnalysisSpoken English

Clariant

Summer Internship

Jun 2013Jul 2013 · 1 mo · Mumbai Metropolitan Region

  • Project on the development of OEE through excel based tool and as is process mapping of the delivery process through 100 order analysis
  • Developed new SOP for delivery process to reduce the lead time by 2 days

Air india limited

Summer Intern

May 2013Jun 2013 · 1 mo · Mumbai, India

Lanco

Summer Training

May 2012Jun 2012 · 1 mo · Anpara

Education

Indian Institute of Management, Lucknow

Master of Business Administration - MBA — Operations and Strategy

Jan 2017Jan 2019

Indian Institute of Technology, Kharagpur

Bachelor of Technology (B.Tech.) — Manufacturing Engineering

Jan 2010Jan 2014

D.A.V Public School, BSEB Colony

XII — Maths

Jan 2007Jan 2009

D.A.V Public School Ara

X

Jan 2006Jan 2007

pmcurve

Advanced Growth for PMs

Apr 2023Jul 2023

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