Jan 2024 – Nov 2025 · 1 yr 10 mos · Gurugram, Haryana, India

• Lead Milestone: Created a new architecture with triggers, milestones, and tasks to establish an automated workflow for lead management, removing outdated legacy code. This led to a 26% reduction in CPU utilization, a threefold boost in CRUD performance, and increased visit-to-delivery conversion by 1.3%.
• Aggregator Service: Engineered aggregator service that aggregates data from diverse databases into a unified database using Elasticsearch and NoSQL queries which help in significantly reducing system load and enhancing API response time.
• Mentored junior developers, resulting in accelerated feature delivery, reduction in code-related errors, and increase in team productivity.

Jun 2022 – Dec 2023 · 1 yr 6 mos · Gurugram, Haryana, India

• Interactive Voice Response (IVR): Designed SQL database and implemented solution for automated IVR ameyo calling on marketing qualified leads using celery periodic tasks and Kafka consumers which resulted in 40% increase in conversion rates and engagement, especially in regional languages.
• Lead Assignment System: Automated a responsive and resilient lead assignment system using the Camunda rule engine, and integrated it with SQS.
• Engineered a cost-effective migration of existing systems with a microservices architecture using GRPC and REST APIs which enhanced system scalability and maintained efficient communication protocols within distributed architectures.
• Implemented asynchronous processes using Kafka and Celery for system optimizations.
• Wrote optimized SQL queries, improved database performance, and reduced query execution time by 80% using monitoring tools like New Relic and RDS.

Sep 2021 – May 2022 · 8 mos · Gurugram, Haryana, India

• Developed data and count APIs for Agent Analytics Dashboard to track the number of visits, token done, and deliveries on cars.
• Implemented services to save, update, and block calls for DND intended customers.
• Developed and maintained REST APIs for Sales CRM ensuring bug-free code accuracy.

Apr 2020 – Jun 2020 · 2 mos · Roorkee, Uttarakhand, India

• Campus Ambassador at Diginique TechLabs
• Successfully acquired a comprehensive understanding of Machine Learning and NLP to analyze and interpret data.