Feb 2020 – Sep 2020 · 7 mos · On-site

• At Myntra, India's market leader in fashion e-commerce, I led the SRE and Cloud Operations practice, driving the modernization of infrastructure to support millions of daily users. My work focused on designing scalable systems, automating operations, and delivering high-performance solutions during peak traffic events.
• Key Contributions
• Cloud and Kubernetes Migration: Spearheaded Myntra’s transition to Azure and Kubernetes, achieving 99.95% uptime and ensuring seamless scalability during India’s largest e-commerce sales.
• High-Performance DNS: Designed a DNS-as-a-Service platform benchmarked at 100M QPS, delivering ultra-low latency and high availability.
• Infrastructure Modernization: Built scalable AppOps tooling, enabling robust support for all Myntra products and services, ensuring future-proof infrastructure.
• Proactive Monitoring and Automation: Developed metrics and monitoring platforms, autoscaling systems, and centralized logging, reducing MTTR by 30%.
• Secure Systems: Managed load balancers, secret management-as-a-service, and access control systems, ensuring operational efficiency and system security.
• Impact
• Optimized capacity planning to handle traffic surges, supporting millions of transactions during peak events and enabling Myntra’s rapid growth in the e-commerce sector.
• Streamlined production workflows, reducing operational overhead by 25% and enhancing overall system reliability.
• Delivered scalable infrastructure solutions, ensuring 24/7 operational excellence and alignment with business growth objectives.
• Leadership in Technology
• At Myntra, I demonstrated thought leadership by introducing innovative operational practices and collaborating with cross-functional teams to build scalable, high-performance systems. By applying a data-driven approach and leveraging cutting-edge tools, I ensured Myntra’s infra could meet its growing demands. I mentored engineers across teams, fostering a culture of innovation and technical excellence.

Feb 2019 – Feb 2020 · 1 yr · On-site

• As a Technical Lead at Myntra, I played a pivotal role in architecting and scaling sophisticated production environments to support one of India’s largest e-commerce platforms during high-traffic events. My work focused on building robust, distributed systems and enabling seamless scalability for Myntra’s infrastructure and storefront.
• Key Contributions
• Cloud and Scale Expertise: Led Myntra’s migration to Azure, scaling infrastructure to handle unprecedented traffic peaks during India’s biggest online sales with 99.95% uptime.
• Next-Gen DNS Platform: Designed and implemented Myntra’s DNS-as-a-Service, achieving a benchmark of 100M QPS, ensuring ultra-low latency and high reliability.
• Fully-Managed Multi-Cloud PaaS: Created scalable, distributed platform offerings, including Kubernetes-as-a-Service, Monitoring and Metrics platforms, Logging-as-a-Service, and Service Mesh solutions, enabling engineering teams to accelerate delivery.
• Operational Excellence: Built self-serve DevOps tools and automated processes, ensuring smooth operations during peak events and reducing mean-time-to-recovery (MTTR) by 30%.
• System Resilience and Security: Developed secret management and configuration management systems, improving operational efficiency and securing sensitive workloads.
• Technical Stack
• Cloud Platforms: Azure, AWS
• Tools and Technologies: Kubernetes, Docker, Terraform, Envoy (Service Discovery), DNS, CDN
• Infrastructure: Cloud-Native Architectures, Monitoring & Metrics, Configuration Management, Self-Serve DevOps
• Impact
• Engineered scalable infrastructure capable of supporting millions of daily transactions with ultra-reliable performance, directly contributing to Myntra’s leadership in India’s fashion e-commerce sector.
• Delivered robust platform services that empowered engineering teams to build, deploy, and monitor applications efficiently, driving rapid innovation across the organization.

Aug 2018 – Feb 2019 · 6 mos · Bengaluru, Karnataka, India · On-site

• At Ezetap, I led the Data and Performance Engineering team, building scalable data infrastructure to support mission-critical operations in payments and analytics. My work enabled real-time insights, high-throughput systems, and self-serve platforms, empowering engineering teams, customers, and partners with seamless data access.
• Key Contributions
• Data Infrastructure at Scale: Designed and implemented a distributed Data-as-a-Service (DaaS) platform to power real-time analytics, reporting, reconciliation, and settlements.
• Real-Time Pipelines: Built robust pipelines ingesting diverse transaction data into data lakes leveraging Kafka, ElasticSearch, CrateDB, and AWS Redshift.
• High-Throughput API Layer: Developed scalable APIs over a heterogeneous big-data stack, democratizing access for internal teams and external partners.
• Self-Serve Analytics: Delivered a big-data reporting platform enabling millions of customers to derive actionable insights.
• Search Optimization: Managed search servers for relevance tuning, autosuggestions, and scalable indexing infrastructure.
• DevOps Excellence: Automated deployments with Jenkins, Terraform, Docker, and Kubernetes, ensuring system reliability and operational efficiency.
• Core Expertise
• Scalable Architectures: Proficient in designing high-throughput systems with technologies like Cassandra, Spark, Elasticsearch, Hive, and Presto.
• Cloud Infrastructure: Optimized AWS-based systems for reliability, scalability, and performance.
• Agile Problem Solving: Delivered practical, efficient solutions using Design Thinking and engineering best practices.
• Impact
• Enhanced real-time analytics and reporting capabilities, processing millions of daily transactions seamlessly.
• Improved operational scalability by 25%, enabling Ezetap to support diverse use cases across payments and customer insights.
• Built infrastructure reliability to ensure smooth operations in high-volume, time-critical environments.

Nov 2016 – Aug 2018 · 1 yr 9 mos · Bengaluru, Karnataka, India · On-site

• As an early employee at Ezetap, I contributed to building the foundation of its universal payment acceptance platform, delivering innovative solutions for seamless transaction processing at scale.
• Key Contributions
• Universal Payment Platform: Developed a payment acceptance system with Remote Pay and Universal Wallet capabilities, ensuring compatibility with diverse payment processors and transaction systems.
• Transaction Systems Expertise: Gained deep experience in integrating payment processors, hosted payment pages, and transaction switches to streamline payment workflows.
• Ezetap Data Pipeline: Designed and implemented a highly available, real-time data pipeline using Apache Kafka, Maxwell, CrateDB, and Redis. This distributed system aggregated, processed, and replicated data at scale while guaranteeing data integrity and consistency.
• Impact
• Delivered a resilient data infrastructure supporting cloud-scale transaction processing with near-zero downtime.
• Contributed to Ezetap’s growth as a leader in payment technology, laying the groundwork for scalable systems that handled millions of transactions daily.

Aug 2013 – Nov 2016 · 3 yrs 3 mos

• At IBM India Software Labs, a flagship product development division of IBM, I was part of the Sterling Commerce group, contributing to the development and scaling of enterprise-grade e-commerce solutions for global retail leaders. As one of the first developers of IBM Commerce on Cloud (CoC) since 2012, I played a key role in designing and implementing Sterling Order Management (OM) as a SaaS platform.
• Key Contributions
• Commerce on Cloud Implementation: Led the end-to-end design and deployment of Sterling OM as a cloud-native solution, enabling seamless scalability and multi-tenant operations for enterprise clients.
• Enterprise-Grade E-Commerce Backend: Developed a robust, high-throughput backend system using Java, J2EE, and IBM middleware technologies such as WebSphere Application Server, IBM DB2, and MQ, integrated with self-serve CI/CD workflows leveraging UrbanCode Deploy and Chef.
• Global Retail Enablement: Designed and delivered a highly-flexible, multi-dimensional e-commerce platform used by global giants like Walmart, Costco, Target, Best Buy, Staples, Kohl’s, TESCO, and Lowe’s, supporting billions in annual transactions.
• Performance Optimization: Built six progressively enhanced versions of the Order Management System (OMS), achieving significant improvements in throughput, latency, scalability, and reliability.
• Impact
• Enabled seamless e-commerce operations for some of the world’s largest retailers, ensuring scalability and performance during peak transactional loads.
• Delivered a cloud-native architecture that set new benchmarks in flexibility and reliability, empowering clients to innovate faster and operate more efficiently.

Aug 2012 – Jul 2014 · 1 yr 11 mos

Aug 2011 – Jul 2012 · 11 mos

Dec 2010 – Jul 2011 · 7 mos

Dec 2007 – Nov 2010 · 2 yrs 11 mos · Trichy Area, India · On-site

• As a passionate advocate for open source, I played a key role in fostering a vibrant FOSS community at SASTRA and LUG Chennai. I introduced students to the philosophy and technical power of open source, guiding them to become impactful contributors to global projects. I dedicated over 8000 hours to voluntary training, demystifying complex technologies, and building a pipeline of skilled open source developers.
• Major Contributions
• Linux From Scratch (LFS): Contributed to system-level builds, enabling developers to create custom Linux distributions while understanding OS internals.
• Cross-Platform Porting: Ported key applications and libraries from Linux to OpenSolaris
• NetBeans Plugin Development: Built and maintained plugins for NetBeans IDE, enhancing debugging and build capabilities for Java and C++ developers.
• Ubuntu NIC Drivers: Developed and optimized Netgear NIC drivers for Ubuntu, ensuring compatibility and improved network performance.
• Mozilla Community Software: Participated in feature development and bug fixes for Mozilla projects, enhancing usability and quality of Firefox and other tools.
• Embedded Linux Contributions: Developed and debugged device drivers for embedded systems, focusing on UART and SPI peripherals for custom hardware.
• Apache HTTP Server Extensions: Enhanced modules for Apache HTTP Server, enabling more efficient load balancing and request routing.
• Open Source Training Tools: Created training utilities for Linux kernel debugging, memory management, and filesystem operations, used in hands-on workshops.
• Impact on the Community
• Inspired over 8000 students to contribute to global FOSS projects, many of whom became active contributors in open source communities.
• Delivered practical training in kernel development, distributed computing, and device driver programming, fostering hands-on technical expertise.
• Established a culture of collaboration and innovation, positioning SASTRA as a hub for open source activity.