Vikas Rana

CEO

Hyderabad, Telangana, India19 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 15 years of expertise in Database Reliability Engineering.
Proven track record in building high-performing teams.
Expert in designing scalable, cloud-native database solutions.

Stackforce AI infers this person is a FinTech expert specializing in Database Reliability Engineering and cloud-native architectures.

Contact

Skills

Core Skills

Site Reliability EngineeringData ManagementTechnical ConsultationMicrosoft Sql ServerTechnical LeadershipOracle Database

Other Skills

Leading transformational changeService DeliveryObjectives and Key Results (OKRs)Key Performance IndicatorsResource PlanningShareholder CommunicationsOperating ModelsService LevelsEnterprise DataOperationsFinTechWinDbgTeam ManagementWindowsMicrosoft Cluster

About

As Vice President at Arcesium, I bring over 15 years of expertise in building and leading Database Reliability Engineering (DBRE) teams that prioritize ownership, accountability, and continuous learning. My mission is to ensure database services are performant, highly available, and cost-effective, with a focus on meeting service-level objectives (SLOs) and improving reliability through collaboration and innovative cloud-native designs. At Arcesium, I work with cross-functional teams to design scalable systems, establish robust reliability practices, and foster a collaborative environment that drives creativity and innovation. My experience includes automation for intelligent alerting, capacity planning, and database architecture, aligning technical solutions with business needs to enable sustainable growth and operational excellence.

Experience

19 yrs 1 mo

Total Experience

4 yrs 9 mos

Average Tenure

7 yrs 9 mos

Current Experience

Arcesium

3 roles

Vice President, Group Engineering Manager

Promoted

Jan 2022 – Present · 4 yrs 4 mos · Hyderabad, Telangana, India

Building & leading DBRE Team that values ownership, accountability and continuous learning
Ensure DB services are performant, highly available and cost-effective
Own DBRE charter and be accountable for meeting the SLO's
Engaging with stakeholders to actively identify areas of opportunity to improve availability and reliability
Working with teams to design scalable, robust systems using cloud native architecture principals.
Create a collaborative environment that fosters creativity, innovation, and learning.

Leading transformational changeService DeliveryObjectives and Key Results (OKRs)Key Performance IndicatorsSite Reliability EngineeringResource Planning+7

Reliability Engineering Manager

Promoted

Nov 2020 – Jan 2022 · 1 yr 2 mos · Hyderabad, Telangana, India

Manage a team of Reliability Engineering Lead to support End to End availability and performance of mission critical servers\services and build automation to prevent problem recurrence.
Experienced with variety of tools that help manage, understand, and debug large, complex distributed systems.
Experience working on cross department efforts by communicating and negotiating with multiple teams to accomplish goals.
Working with teams to design scalable, robust systems using cloud native architecture principals.
Establish robust reliability engineering to support Arcesium platform, managing aspects like monitoring, alerting, on-call rotations, and capacity forecasting.
Help build automation/intelligent alerting to improve reliability of the system.
Mentor SREs with incident case-studies and technical workshops.
Mentor and coach engineers to be curious and effective at discovering and solving technical challenges.
Day to day support of dashboard, including responding to outages and triaging cases escalated by clients/internal teams.
Manage on-call rotations to provide 24 hours coverage.
Ensure systems are always DR ready.

Leading transformational changeObjectives and Key Results (OKRs)Key Performance IndicatorsSite Reliability EngineeringResource PlanningShareholder Communications+5

Principal Reliability Engineer

Aug 2018 – Nov 2020 · 2 yrs 3 mos · Hyderabad, Telangana, India

Design and implement robust database engineering/administration solutions, database resource management, security, backup and recovery, performance monitoring and tuning, data management and capacity planning and implementing failover between database instances
Develop database architectural strategies at the modelling, design and implementation stages to address business or industry requirements
Conceptualize and enforce database development standards. Capacity planning & system-level architecture in accordance with business projected volumes and infrastructure capacity
Design databases to support business applications, ensuring system scalability, security, performance and reliability
Work with application architects, system engineers, business analysts and others to understand business or industry requirements and design the database accordingly.
Leading, coordinating and participating in key process improvements as they relate to the database environment
Define and measure Service-Level Objective (SLO)\Service-Level Indicator (SLI)
Create\define Objectives and Key Results (OKR) to stay align with company goals and vision

Leading transformational changeSite Reliability EngineeringShareholder CommunicationsService LevelsData ManagementEnterprise Data+1

Microsoft

4 roles

Escalation Engineer

Mar 2018 – Aug 2018 · 5 mos

Microsoft's Customer Service and Support organization provides technical support for Enterprise Customers. I was part of the team that provided Escalation assistance for Microsoft SQL Server and it's related technologies for Tier-1 customers. This required deep expertise in fixing/troubleshooting complex issues related to SQL Server over a varied range of environments which could be a deployment handling just 100 users or 10 million users.
This involved development and implementation of strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. As an Escalation Engineer, a core competency was the ability to debug complex customer issues with the help of diagnostic data, memory dumps and source code.

Leading transformational changeService LevelsData ManagementEnterprise DataOperationsTechnical Consultation

Support Escalation Engineer

Nov 2015 – Mar 2018 · 2 yrs 4 mos

Led a dedicated team in providing technical support to Microsoft’s premier customers, ensuring high satisfaction levels.
Resolved intricate SQL Server issues across multiple versions in production environments, enhancing system reliability.
Mentored and coached Support Engineers, fostering a culture of continuous improvement and technical excellence.

Data ManagementEnterprise DataMicrosoft SQL ServerWinDbg

Technical Advisor

Promoted

Dec 2012 – Nov 2015 · 2 yrs 11 mos

Led a team of 10+ engineers supporting Microsoft’s top-tier customers, resolving complex SQL Server (2000–2012) issues in production environments.
Diagnosed and optimized performance, handled high availability (replication, mirroring, clustering), and managed upgrades, recovery, and security.
Provided technical leadership, coached engineers, conducted reviews, and managed customer communications.

Data ManagementEnterprise DataOperationsTechnical ConsultationMicrosoft SQL ServerTeam Management+1

Support Engineer

Jun 2010 – Nov 2012 · 2 yrs 5 mos

Assisted Microsoft’s premier customers in resolving complex issues in mission-critical SQL Server environments.
Delivered cube-side triages and knowledge-sharing sessions to strengthen team readiness and technical expertise.
Authored internal solution documents and knowledge base articles to improve time-to-resolution and support quality.
Possess deep expertise across a wide range of SQL Server areas, including installation, backup/restore, startup and recovery, security, TDE, architecture, SQL Agent, spatial features, AlwaysOn, policy-based management, maintenance plans, data import/export (BCP), product upgrades, patching, hotfixes, clustering, performance tuning, memory management, UMS/SQLOS scheduler, database objects, and advanced debugging.

Data ManagementMicrosoft SQL Server

Wipro infotech ltd

Database Administrator

Nov 2007 – Feb 2010 · 2 yrs 3 mos · Gurugram, Haryana, India

Supported SQL Server database administration for Max New York Life Insurance and Dish TV, enhancing operational efficiency.
Managed complex database environments, including sizes from 10GB to 900GB, ensuring optimal performance and reliability.
Executed successful migration of SQL Server 2000 databases to SQL Server 2005, improving system capabilities and user experience.

Hcl infosystems ltd.

Database Administrator

Oct 2006 – Oct 2007 · 1 yr · Noida Area, India · On-site

I was part of the implementation team for the Cheque Truncation System (CTS), also known as the Image-based Clearing System (ICS), a project initiated by the Reserve Bank of India (RBI) to expedite cheque clearance. The core objective of CTS is to eliminate the physical movement of cheques, replacing it with the electronic transmission of cheque images and associated MICR data, captured at the collecting bank branch.
My responsibilities included racking and mounting servers, installing and configuring Windows Server, setting up Windows Server Clusters, and deploying and testing SQL Server 2005 in a clustered environment. Additionally, I installed and configured Oracle Fail Safe—a user-friendly application designed to integrate with Microsoft Windows Failover Clusters. I was also responsible for creating and configuring database maintenance plans and implementing a robust backup strategy to ensure data integrity and high availability.

Microsoft SQL ServerWindowsOracle DatabaseMicrosoft Cluster