Vikrant Mendiratta

CEO

Delhi, India27 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Financial Data Engineering and Analytics.
Proven track record in leading large-scale engineering projects.
Strong background in Quality Assurance and Automation.

Stackforce AI infers this person is a leader in Fintech with expertise in Data Engineering and Quality Assurance.

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Skills

Core Skills

Financial Data EngineeringEngineering ManagementData AnalyticsPerformance ManagementVoice TechnologyProject ManagementQuality Assurance ManagementAutomation EngineeringProgram ManagementOracle Solutions

Other Skills

engineering solutionsstrategic prioritiesCognitive AutomationOracle ERPGlobal Supplier ManagementBusiness IntelligenceMISAnalytics platformsInteractive Voice ResponseAGILE frameworkpredictive intent modelingcross channel memoryQuality AssuranceAutomationQTP

Experience

27 yrs 1 mo

Total Experience

9 yrs

Average Tenure

17 yrs 7 mos

Current Experience

American express

5 roles

Vice President - Financial Data Engineering

Promoted

Aug 2021 – Present · 4 yrs 10 mos

Responsible for driving engineering solutions and strategic priorities for Finance & Controllership, Enterprise Shared Capabilities and Oracle ERP-based capabilities for Global Supplier Management (GSM). Additionally also responsible for Cognitive Automation, Tax, Record Retention and Balancing & Control, Chatbot, Mainframe and other platforms.

engineering solutionsstrategic prioritiesCognitive AutomationOracle ERPGlobal Supplier ManagementFinancial Data Engineering+1

Engineering Director - Data, Analytics & Performance Management platforms

Mar 2020 – Jul 2021 · 1 yr 4 mos

Responsible for platforms driving MIS, Performance & Compensation management of Amex servicing teams. I lead the Business Intelligence MIS & Analytics platforms strategy & transformation for multiple LOBs.

Business IntelligenceMISAnalytics platformsPerformance ManagementData Analytics

Engineering Director - Contact Center/Voice Platforms

Promoted

Jun 2015 – Feb 2020 · 4 yrs 8 mos

Accountable for leading the solution development on Interactive Voice Response (IVR) Platform for AmEx globally, delivering projects leveraging AGILE framework. Key achievements include integration with enterprise wide authentication program to streamline ID policy models, building contextual awareness to enable predictive intent & behavior modelling with cross channel memory and expand natural speech across AXP network.

Interactive Voice ResponseAGILE frameworkpredictive intent modelingcross channel memoryVoice TechnologyProject Management

Director - Global Services Quality Organization (GSQO)

Promoted

Aug 2012 – May 2015 · 2 yrs 9 mos

Leading the centralized QA organization for 10+ platforms and 50+ applications driving the Automation practice using QTP, Selenium frameworks, Virtualization using ITKO-LISA and headed the PMO function across the servicing channels. Responsible for managing the resourcing strategy to support the future QA vision for 300+ resources.

Quality AssuranceAutomationQTPSeleniumVirtualizationQuality Assurance Management+1

Program Manager

Jul 2008 – Jul 2012 · 4 yrs

Responsible for successfully establishing a 'Balancing & Control' footprint for distributed systems @ Amex providing automated balancing and job monitoring capabilities.
Managed delivery of multiple platform releases and upgrades on the Oracle platform implementing Oracle General Ledger solution. Responsible for decommissioning legacy Mainframe platforms with Oracle Apps implementing 'Global Intercompany Solution', 'Oracle POA Inbounds/FAH', 'Currency Exchange rate interface', ‘Oracle Outbounds’ to name a few. In order to improve resource utilization, responsible for setting up a ‘CEMLI’ factory, by consolidating the resource pool & allocation / prioritization.

Oracle platformautomated balancingjob monitoringOracle General LedgerProgram ManagementOracle Solutions