Aug 2022 – Sep 2023 · 1 yr 1 mo · Dubai, United Arab Emirates · Remote

• Led the development of a Warehouse Management and Order Management system, boosting customer satisfaction ratings by 20% as measured by post-service surveys.
• Created real-time data connectors to sync with external systems, improving integration efficiency.
• Deployed services on Google Cloud, reducing website loading times by 50%.
• Collaborated with clients to facilitate successful integration, resulting in a threefold increase in profits and a 10% decrease in IT operational costs over 6 months.

Jan 2020 – Jul 2022 · 2 yrs 6 mos · Dubai, United Arab Emirates

• Developed automation testing frameworks for backend services and front-end systems using Rest APIs and Selenium, enhancing testing efficiency and coverage and reducing the bug backlog by 70% within 6 months.
• Led the release of 12 mobile app versions to the Play Store and App Store over the last year,
• coordinating with development and QA teams to achieve all deployments on schedule.

Apr 2018 – Jan 2020 · 1 yr 9 mos · Gurgaon, Haryana, India

• Executed functional and performance testing on chat pack functionalities using Selenium and JMeter to assess scalability.
• Conducted functional and performance testing on Android and iOS applications using Appium and XCTest.

Feb 2016 – Mar 2018 · 2 yrs 1 mo · New Delhi, Delhi, India · On-site

• Conducted testing on API integrations with 5 major vendors, identifying and resolving critical issues to ensure seamless connectivity.
• Conducted functionality and performance testing on a content management system, identifying and resolving 15+ critical bugs to enhance user experience.

Aug 2014 – Feb 2016 · 1 yr 6 mos · Delhi · On-site

• Conducted testing for 3 mobile applications across Windows, Android, and iOS platforms, identifying and reporting 50+ bugs to enhance user experience.

Sep 2012 – Aug 2014 · 1 yr 11 mos · Bangalore · On-site

• Performed functional and regression testing on the fraud management system application, identifying 15 critical bugs that reduced system failures by 30%.
• Performed ETL testing using SQL and Python scripts to verify data integrity, comparing data records between source and target systems.

Aug 2011 – Jul 2012 · 11 mos · On-site

• Developed and troubleshot applications using Ladder Diagram Language for Allen-Bradley, Siemens, GE Fanuc, ModiCon, and Mitsubishi PLCs, leading to a 30% reduction in operational downtime; utilized HMI tools and SCADA systems to improve real-time monitoring of industrial processes.