Jul 2020 – Aug 2021 · 1 yr 1 mo · Santa Clara County, California, United States

• Lead multiple large-scale, technically complex programs working across the functional groups and CXO level stakeholders. Involved in security, compliance review, and penetration testing plan using tools and processes from using the OWASP Top-10 and NIST vulnerabilities. Affected capacity planning to meet overarching objectives, including cost savings ($3M/year), with minimal impact on the user teams of the data centers (Engineering /Product Management/ pre-sales and post-sales customer support).
• Delivered cloud-based services using HCI (VMWare VxRail) cloud (AWS, Wasabi cloud storage) resources, Kubernetes, Docker, and databases to ensure the consolidation of 5 Co-Los did not impact the engineering and post-sales, pre-sales, and training teams to a single datacenter. As the leader of the Analytics solution hosted on the AWS cloud – spearheading new modules in the cloud/on-prem hybrid solution handling ETL (Sesame, RJ), Salesforce (SFDC) integration, and Tableau visualization components
• ✔️ Promoted and Stepped In ─ To Director's role to stabilize team upon the resignation of incumbent and attrition of other vital members; quickly backfilled three new individuals, trained new engineers, and learned each position to build a cohesive team.
• ✔️ Improved Efficiency Resulting in ~$2.4M Annual Cost Savings ─ Hired to lead the migration of 5 Colo data centers into a single consolidated technology location, improving network infrastructure and provided minimal internal customer impact.
• ✔️ Optimized Costs and Savings ─ Initiated project plan to integrate Jira, Confluence, Bugzilla, and Trac into a single tool, customized existing tools, and produced cost savings by adopting open source and home-grown code/scripts.
• ✔️ Created Single Instance in Salesforce ─ Studied design and code flow of 5 instances of Salesforce and customer bases and architected a technical and execution plan to collaborate with Salesforce team to use APIs to integrate workflow.

Apr 2016 – Present · 10 yrs 2 mos · San Francisco Bay Area · Hybrid

• Leading a high octane engineering team specializing in Cloud Infrastructure, Product Engineering, DB engineering, Storage and FinOps

Mar 2014 – Mar 2016 · 2 yrs

• Led the Customer Engineering team of a high-performance data center appliance that works as a transparent proxy server, enhancing the performance and scalability of various transaction database servers. Passion for automating everything, remove redundancy and wastage of resources. Used iterative approach to elastically use resources and have reduced cost by up to 30-40% from most of my QA budget
• Reduced escape ratio of customer issues by healthy 30-35% by working closely with QA teams in finding issues proactively in the SDLC cycle. Involved in pre-sales, product deployment, and supporting different use cases partnering with sales engineering solutions team.
• Owned the creation of different appliance images certified on various cloud platforms (Microsoft Azure, AWS, AWS-Government, and more). Worked with Tableau to run AI/ML-based models for burndown rate of issues. Developed fluency on SQL and No-SQL databases to reduce time to reporting to 2-3 hours from days earlier on excels-sheets
• ✔️ Proactively Mitigated Risk ─ Identified a high-severity bug by leading a team of high-octane engineers to find root causes in SSL certificate expiring and partnered with Post-Sales support team to schedule fixes with 250 critical customers.
• ✔️ Lifted Company Revenues 20% ─ For a complex high-tech cloud solution, delighted customers by proactively scheduling bugs fixes before incidents resulting in customer upsells, i.e., Dell increased their deployment from 25 to 67 servers.
• ✔️ Bridged Cultural and Communication Gap ─ Secured AWS Japan partnership by leveraging previous three years in Japan to assist the company's internal Professional Services team by stepping in to clone the Japanese AWS lab in the US.
• ✔️ Hired and Scaled Start-Ups Offshore Team ─ For a Series A start-up to 35 employees by hiring external recruiter, engaging internal recruiter, tapping into the personal network, conducting a walk-drive campaign, placing job ads, and developing an employee referral program

Aug 2007 – Dec 2013 · 6 yrs 4 mos

• Delivery Head of a group leading QA/Dev engineering in the storage, Virtualization (VMware) and Cloud (AWS) solutions. Built and grew a team for successful release of NAS/SAN releases for PillarData (Oracle), BlueArc (HDS), Panasas, FusionIO, Nicira (VMWare). Received CEO award for outstanding performance

Dec 2002 – May 2007 · 4 yrs 5 mos · San Francisco Bay Area, CA

• Enabled Veritas Storage Foundation global release

Sep 2000 – Nov 2002 · 2 yrs 2 mos

Aug 1999 – Aug 2000 · 1 yr