Vivek Mitra

Operations Associate

Kolkata, West Bengal, India15 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Property and Casualty Insurance operations.
Proven track record in optimizing workflows and enhancing accuracy.
Strong team management and leadership skills.

Stackforce AI infers this person is a Backend Operations Specialist in the Property and Casualty Insurance sector.

Contact

Skills

Core Skills

Property And Casualty InsuranceBackend OperationsData Processing TransactionsStore ManagementTeam ManagementSalesForeign Currency

Other Skills

Process ImprovementsAttention to DetailBack Office OperationsMicrosoft OfficeAuditingTeam supportMicrosoft OutlookHigh Level Of AccuracyStore operationsInventory ControlLiquor PromotionOutward RemittanceTraining and auditingProduction/ProcessingProblem Solving

About

Detail-oriented and results-driven professional with hands on experience in backend Operations and customer service.Currently working in the U.S. Property & Casualty Insurance domain. I thrive in dynamic environments where I can optimize workflows, enhance accuracy, and contribute to process improvements. My ability to adapt to evolving industry trends and collaborate with cross-functional teams has enabled me to drive efficiency and add value to my organization.

Experience

15 yrs 6 mos

Total Experience

2 yrs 8 mos

Average Tenure

4 yrs 6 mos

Current Experience

Exl

2 roles

Senior Associate - Operations

Promoted

Apr 2024 – Present · 2 yrs 1 mo · Noida, Uttar Pradesh, India · Remote

Working in backend operations in property & casualty insurance for a US insurance company.

Property and Casualty InsuranceBackend OperationsProcess Improvements

Associate - P&C Insurance

Oct 2021 – Mar 2024 · 2 yrs 5 mos · Noida, Uttar Pradesh, India · Remote

Property and Casualty InsuranceData processing transactionsAttention to DetailBack Office OperationsMicrosoft OfficeAuditing+3

Easyday club

Team Leader

Aug 2021 – Oct 2021 · 2 mos · Bahadurgarh, Haryana, India

looking over Store operations, handling a team of 12 store associates, Sales, promotion, inventory etc.

Store operationsTeam ManagementSalesInventory ControlStore Management

Beam suntory

Brand Representative

Oct 2020 – Dec 2020 · 2 mos · Axis mall Kolkata · On-site

liquor promotion of beam suntory family like Teachers, Jim Bim, Oaksmith, Makers mark etc

Liquor Promotion

Wall street forex

Senior operations Executive - Foreign exchange

May 2019 – May 2020 · 1 yr · India

Worked in operation as well as sales team for developing sales of multi currency forex cards along with bank notes in retail and wholesale division. Cashier activities and transaction handling with proper AML KYC and documentation as per RBI guidelines. Team management

SalesBack Office OperationsOutward RemittanceForeign Currency

Sotc holidays

Senior executive forex operations

Apr 2019 – Apr 2019 · 0 mo · Kolkata, West Bengal, India

Forex sales and operations of in-house tourists.

Axis bank

Team Leader

Feb 2019 – Mar 2019 · 1 mo · Kolkata, West Bengal, India · On-site

Retail forex & remittance Department. multi currency forex card sales.

Mercury travels ltd

Senior Executive - Foreign exchange

Jan 2017 – Feb 2019 · 2 yrs 1 mo · Kolkata, West Bengal, India

Mercury travels ltd is a part of Oberoi hotels group (acquired by Ebix Cash ). Worked for development of Sales of foreign exchange and over-all branch operations like cash handling and transactions. Foreign exchange , forex cards , RBI FLM reports , AML KYC documentation etc.