Feb 2021 – Oct 2022 · 1 yr 8 mos

• Conceptualised configuration of processes through Business process modelling notation (BPMN) for the services.
• Integrated with external client, by creating decoupled service APIs, that enabled the whole business process.
• Improved Web API performance by 3000% using various performance improvement techniques.
• Guided and lead various individuals to deliver product requirements on schedule.
• Worked as a full stack developer, working on both UI and backend modules.

Oct 2019 – Oct 2020 · 1 yr

• Lead the team to deliver Service Request and Customer Service projects successfully to 14 different operating countries in Africa.
• Did the high level design and low level design for the projects based on the requirements raised by the business.
• Used design patterns to facilitate the development of highly cohesive modules with minimal coupling while defining the system architecture.
• Worked with Drools to develop a rule engine that did the whole decision making of ticket creation based on issues raised.
• Developed the Profile functionality so that widgets can be defined in a profile view based on the permissions of the agent, which was the core of the project and all other feature were developed on top of it.

Aug 2018 – Sep 2019 · 1 yr 1 mo

• Worked on the project of CSN-ST integration on Java 8 on Dropwizard framework and delivered it successfully.
• Updated service to talk to elasticsearch6 instead of elasticsearch 2.4 which increased the search performance by 30%.
• Worked with RabbitMQ so that changes in venues mapped to a website gets synched from DFT to European datacenter asynchronously.
• Worked with ReactJS to capture analytics on clicks, impressions and certified views.
• Worked on C# to create a new ad category in CVII, where a suppliers can book ads, which generated a revenue of 12 mn+ dollars.

Jul 2017 – Aug 2018 · 1 yr 1 mo · Noida Area, India

• Developed a functionality to provide additional information before program determination to prevent generation of unnecessary RFIs which fast tracked the application by 40%.
• Developed a functionality to auto-verify SSNs in the Back Office when an agent has available documentation and attempts to resolve a pending SSN RFI.
• Created a functionality that will periodically validate the member’s data and allow exchange to take appropriate actions, that saved $ 4.5 mn for the state.

Jun 2015 – Jul 2017 · 2 yrs 1 mo · Noida Area, India

• Created a functionality that will periodically validate the member’s data and allow exchange to take appropriate actions, that saved $ 4.5 mn for the state.
• Collaborated with the CEO of “Interactive Accessibility” to make portal fully compatible for 2.7 mn visually impaired citizens as per International Standards.
• Made Angular Application with Spring Boot as a POC, which resulted in shifting the code from Javascript to Angular.