May 2023 – Present · 3 yrs · Redmond, Washington, United States

• Inventing and building ways to solve problems.

Oct 2014 – Mar 2023 · 8 yrs 5 mos

• Office Engineering Team
• Driving innovations in high quality, high scale automation systems
• Design and build systems that execute high complexity tests via automation systems that mimic customer usage patterns
• Design in-product testability behaviors that align engineering with customer usage
• Implementing systems to automatically investigate system failures and increase quality system reliability
• Applying data analysis and machine learning techniques to improve product quality
• Innovating in ways to connect real-world customer usage with engineering and automation processes

May 2011 – Oct 2014 · 3 yrs 5 mos

• Office Engineering Team
• Driving innovations in high quality, high scale automation systems
• Implementing systems to automatically investigate system failures and increase quality system reliability
• Microsoft SharePoint team and Office 365
• Owning testing and quality for core SharePoint social database and server APIs
• Building rapid response and diagnostic tools for production escalations in Office 365
• Monitoring and root cause analysis of reliability and performance issues from in-cloud production systems

Jun 2009 – May 2011 · 1 yr 11 mos

• Microsoft SharePoint team
• Leading team testing SharePoint social and people services
• Driving performance and reliability testing and standards across entire SharePoint product suite, designing new performance testing methods for team
• Leading team testing SharePoint document management features
• Driving test ship and release schedule strategy for SharePoint Enterprise Content Management team

Jun 1999 – Jun 2009 · 10 yrs

• Microsoft SharePoint Portal Server and SharePoint teams
• Built first SharePoint Portal Server sustain engineering team, defining test standards and practices for releasing in-market fixes
• Defining and owning Office-wide test documentation and case management standards and practices
• Defining first Office-wide integration testing effort and virtual team
• Leading team testing SharePoint Portal Server rich client and web portal components
• V1 product design, defining product for market that did not exist yet
• Leading team testing SharePoint content and site management features

Jan 1995 – Jun 1999 · 4 yrs 5 mos

• Microsoft, MSN 1.0, Microsoft Commercial Internet Server (MCIS), Microsoft Site Server
• Leading team testing MSN bulletin board client and server components
• Built and led MCIS setup and installation team
• Led team testing MCIS LDAP and peer to peer directory services components
• Test manager for Site Server Membership services test team, managing three leads with an overall team approximately 15 in size

Apr 1994 – Jan 1995 · 9 mos

• • Testing rich-client components for MSN 1.0 bulletin board services, writing automation, test plans and building test cases

Jun 1990 – Apr 1994 · 3 yrs 10 mos

• Provide phone-based technical support for customers of Microsoft Word & Works
• Second tier and critical escalation support for phone engineers and customers
• Training phone engineers on technical problem areas
• Write knowledge base articles for customer and phone engineer use
• Represent support group to Word development and test team

Jan 1986 – Jun 1990 · 4 yrs 5 mos

• Originally started by Donn Leiske, shop teacher at Wishkah hgh school in Wishkah, WA. Business was run out of his house, he eventually sold it to Cambridge Educational, which is now part of Films Media. Website is here: http://shopware.films.com/

Jan 1986 – Jan 1990 · 4 yrs

• Illustrating, writing and animating vocational education software titles