William Ebright

QA Manager

Orange County, California, United States10 yrs 7 mos experience

Highly Stable

Key Highlights

Proven leadership in quality assurance and team management.
Extensive experience in automation and process improvement.
Strong background in mentoring and training junior analysts.

Stackforce AI infers this person is a Quality Assurance professional with expertise in gaming and software development.

Contact

Skills

Core Skills

Quality AssuranceTest AutomationTeam LeadershipBehavior ManagementCommunication

Other Skills

Test Strategy & DirectionTest Case Building and ManagementProcess ImprovementsAutomation coordinationProject Health CommunicationIssue EscalationQuality PracticesTraining and MentorshipAutomation Test ManagementJira Project AdministrationClient Engine TestingTeam Morale BuildingCross Team CoordinationCoordinated ActivitiesManaged Safety Expectations

About

My career aspirations and experiences, while directed towards Management and Gaming, have been born largely from a lifelong passion for Entertainment at its core. I would learn instruments, explore technology and gaming, sing in choirs/theater/quartets, and play a few sports each year (poorly). Pulling data directly from CDs to bypass my cheap PC's installation issues in order to play games otherwise unattainable was an early sign of my calling, and this pursuit has afforded me a myriad of amazing roles and perspectives throughout my professional life. My MBTI is ENTP and I'm a C on Disc. I want to be in your D&D game and I want to play the bard.

Experience

10 yrs 7 mos

Total Experience

3 yrs 6 mos

Average Tenure

Current Experience

Lightforge games

Senior Technical Test Analyst

Mar 2023 – Aug 2024 · 1 yr 5 mos · Remote

Teksystems

QAE

Oct 2019 – Jun 2022 · 2 yrs 8 mos · Irvine, California, United States

Test Strategy & Direction
Test Case Building and Management
Process Improvements and Practice Sharing
Automation coordination, facilitation, and direction.
Project Health Communication
Issue Escalation and Triage
Facilitate Total Team Ownership of Quality Practices

Test Strategy & DirectionTest Case Building and ManagementProcess ImprovementsAutomation coordinationProject Health CommunicationIssue Escalation+3

Blizzard entertainment

QA Test Lead

Apr 2011 – Mar 2019 · 7 yrs 11 mos

QA Test Lead - October 2016 - April 2019
Test Strategy & Direction
Training and Mentorship of Analysts and Peers
Automation Test Management and Oversight
Jira Project Administration
Client Engine, Graphics, Performance, & Reliability Test Management and Oversight
Team Morale Building
Cross Team Coordiation with Satellite Groups
Product Owner & Manager for Technical Test Analyst Scrum team.
QA Specialist - September 2014 - October 2016
Test Monitoring & Control
Daily Tasking
Subject Matter Expert for Platform Technology, Test Tools, & Editor
Live Operations Management and Oversight
Process Improvement
QA Analyst - April 2011 - Sepember 2014
Test Execution & Reporting
Requirements Gathering
Feature Analysis
Test Case Development
Test Environment Management
Test Planning
Peer Mentorship & Monthly Feedback
Test Closure & Post-Mortem Reporting

Test Strategy & DirectionTraining and MentorshipAutomation Test ManagementJira Project AdministrationClient Engine TestingTeam Morale Building+3

Northwestern human services

Youth Service Specialist

May 2008 – Aug 2009 · 1 yr 3 mos · Coal Township, Pennsylvania

Coordinated day to day activities of adjudicated minors in a secure housing unit.
Managed and enforced safety expectations.
Deescalated youths in crisis.
Helped process & direct young minds towards rehabilitation.
Communicated & Reported on safety risks and mitigations.

Coordinated ActivitiesManaged Safety ExpectationsDeescalated CrisesCommunicated Safety RisksBehavior ManagementCommunication