WILLIYAM M

Software Engineer

Chennai, Tamil Nadu, India1 yr experience

AI EnabledAI ML Practitioner

Key Highlights

Engineered scalable backend systems for 150M+ users.
Achieved 99.99% service availability in critical systems.
Top 15 in Accenture Innovation Challenge 2024.

Stackforce AI infers this person is a Backend Engineer specializing in scalable SaaS solutions.

Contact

Skills

Core Skills

Backend DevelopmentDatabase ManagementReal-time CommunicationScalabilityApi ManagementInfrastructure DesignWeb Development

Other Skills

JavaMySQLWebRTCWebSocketREST APIsDatabase OptimizationIndexingCaching StrategyAPI DevelopmentDistributed SystemsFault ToleranceDjangoSQLDjango RESTPostgreSQL

About

Currently a Software Engineer @ Zoho, engineering scalable backend systems powering 150M+ users, with a focus on reliability, performance, and scalability. Explore my AI projects & open-source work on GitHub: https://github.com/williyam-m

Experience

1 yr

Total Experience

1 yr

Average Tenure

1 yr

Current Experience

Zoho

3 roles

Software Engineer

May 2025 – Present · 1 yr · Chennai · On-site

🎯 Owned end-to-end development of 1:1 audio/video calling built on WebRTC, WebSocket, and REST APIs, scaling to 1.2M+ calls/day with low latency.
🎯 Engineered an optimized database schema and indexing strategy for user history queries, reducing query latency from ~0.50 ms to 0.12 ms (~4× improvement) under production load.
🎯 Optimized Zoho Cliq’s high-traffic entry API using a caching strategy, eliminating 28M+ daily DB hits and reducing p99 latency by 45%.
🎯 Architected and integrated a distributed object storage system with a high-availability, fault-tolerant
design, eliminating SPOFs, achieving 99.99% service availability.

JavaMySQLBackend DevelopmentDatabase Management

Technical trainee

Mar 2025 – Apr 2025 · 1 mo · Chennai · On-site

Project Trainee

Jan 2025 – Feb 2025 · 1 mo · Chennai · On-site

Selfmade ninja academy

Software Engineer Intern

Jul 2024 – Sep 2024 · 2 mos · Bengaluru · On-site

🎯 Built and deployed AI-driven automated ticketing pipelines using Django REST and PostgreSQL, reducing operational effort by 70% and increasing customer satisfaction by 45%

DjangoSQLWeb DevelopmentDatabase Management

Hack2skill

Subject Matter Expert

Jul 2024 – Aug 2024 · 1 mo · Noida · Remote

🎯 Collaborated with industry experts to evaluate and refine advanced technology projects, ensuring optimized performance and successful project outcomes.

Problem SolvingTeamwork